
Open, helpful, knowledgeable, professional and personable.
Talking with members, especially the Golden members (seniors).
Flexibility and the insurance plans.
Virtual Team Based Connections. The Newsletter is also a great connectivity project.
A panel interview. It allows for different and varied questions and perspectives.
Respect. The nurses respect one another. The Hub MDs are the absolute best. Very knowledgeable and helpful in getting members to the correct disposition. They also provide rationales for their decisions.