Labcorp CS Rep Employee Reviews
Briefly describe your overall experience at your company
Review from Customer Support Dept
horrible, loud coworkers, rudeness, tardiness, high turnover
Review from Customer Support Dept
Review from Customer Support Dept
Review from Customer Support Dept
What do you like best about the leadership team?
They are organized and very easy to work with
Review from Customer Support Dept
They are kind and considerate. They understand that we are all human and make mistakes sometimes.
Review from Customer Support Dept
Open door policy and very communicative
Review from Customer Support Dept
What does the leadership team need to get better at?
COMMUNICATION AND LISTENING PAYING YOUR EMPLOYEES WHAT IS ON THEIR TIME SHEET
Review from Customer Support Dept
Appreciate your employees and pay more for what they are doing
Review from Customer Support Dept
Listening to there employee complaints about management and employee behavior.
Review from Customer Support Dept
They need to focus on the job and not participate in the drama
Review from Customer Support Dept
employee relations, respect, tardiness, turnover rate
Review from Customer Support Dept
What is the best part about your compensation package?
My stocks they match them
Review from Customer Support Dept
It is fair and balanced
Review from Customer Support Dept
Company match the 401k for every dollar.
Review from Customer Support Dept
I get all the benefits I want and then some.
Review from Customer Support Dept
Company match for the 404k
Review from Customer Support Dept
Why do you feel undervalued and what would make you feel better about your compensation?
Under paid and yearly raises are low
Review from Customer Support Dept
better benefit package, retirement package,
Review from Customer Support Dept
Company pay rate is lowest in industry, yet workload is among highest in industry. Many jobs being outsourced/ contracted to inexperienced people.
Review from Customer Support Dept
What are some of the best things about your team?
We get along and are hard working
Review from Customer Support Dept
We can give suggestions about making improvements.
Review from Customer Support Dept
Our team is very efficient and loves what they do.
Review from Customer Support Dept
They are supportive and friendly
Review from Customer Support Dept
Very welcoming and super friendly
Review from Customer Support Dept
What do your coworkers need to improve and how could you work together better?
Behavior and customer satisfaction becoming a team
Review from Customer Support Dept
respect for each other, punctuality
Review from Customer Support Dept
They have family members in the same departments and that is unfair. Coworkers are always complaining.
Review from Customer Support Dept
What is most positive about the culture and environment at your company?
NOTHING WHEN YOU DON'T GET PAID
Review from Customer Support Dept
Coworkers are the main reason I'm still here.
Review from Customer Support Dept
When someone makes a mistake they don't harshly ridicule, instead they provide re-training to make sure they understand what they did wrong.
Review from Customer Support Dept
The diversity of the work environment. There is a wide range of different age group and gender groups at my work place.
Review from Customer Support Dept
Make you feel comfortabke
Review from Customer Support Dept
What needs to change to make the company culture better?
Management and team leaders the place needs a face left
Review from Customer Support Dept
They need to make it a work environment and not a gossip environment
Review from Customer Support Dept
respect for the employees and management
Review from Customer Support Dept
I think they need to work and not be conversing about everyone that walks in and out of cytology. And I think family should not be allow to work in the same department especially when you have a mother as a lead and a daughter underneath her, even though they say she don't report to her mom.
Review from Customer Support Dept
What did you like most about the interview process?
The supervisor is the best.
Review from Customer Support Dept
It’s hard to pass the tests I’m more visual and they should have the tests presented in diffe
Review from Customer Support Dept
It was laid back and relaxed. No pressure
Review from Customer Support Dept
The person who interviewed me did not make me feel nervous
Review from Customer Support Dept
Several interviews, but very informal.
Review from Customer Support Dept
What would you improve about your company's interview process?
Needs to be more visual too
Review from Customer Support Dept
ask questions related to the job and not able the person
Review from Customer Support Dept
What makes you most happy at work?
Working with my co workers
Review from Customer Support Dept
To feel like I have accomplished something
Review from Customer Support Dept
The challenge of sticking people
Review from Customer Support Dept
Accomplishment at my tasks and responsibilities.
Review from Customer Support Dept
Providing great customer service
Review from Customer Support Dept
What's going wrong and how can it be improved?
Unfair attitude of coworkers and supervisors
Review from Customer Support Dept
Need improvement with management and team leadership and pay
Review from Customer Support Dept
You feel stressed and just have anxiety ready to have a breakdown
Review from Customer Support Dept
lots of disrespect from coworkers, rudeness
Review from Customer Support Dept
Cutting jobs and then outsourcing to incompetent/ inexperienced people. Lowest pay in the industry - most people haven't gotten more than a 10-cent raise in a year, despite working very hard. Promotions are minimal.
Review from Customer Support Dept
What do you like best about your company?
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What would you most like to see improved at your company?
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