Marshalls Company Culture
Marshalls Culture
This score is derived from employee ratings & reviews3.2/5
Marshalls' Overall Culture is rated C
Top Rated Culture Dimensions
Environment
BDiversity
B-Professional Development
C+Office Culture
COutlook
CMarshalls CEO
Bottom 30%Bottom 30% of Similar Size Companies on Comparably
Ernie Herrman
62 /100
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Diversity at Marshalls
Top 40%Top 40% of Similar Size Companies on Comparably
B-
Diverse employees at Marshalls have rated Environment, Office Culture, and Professional Development as the highest categories they have scored
Women at Marshalls
Bottom 35%Bottom 35% of Similar Size Companies on Comparably
C-
Women at Marshalls have rated Environment, Team, and Work Culture as the highest categories they have scored
Marshalls eNPS
Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"Bottom 40%Bottom 40% of Similar Size Companies on Comparably
Recommend to a Friend?
-21
Marshalls employees are -21% more likely to recommend Marshalls as a great place to work
| 30% | Promoters |
|---|---|
| 19% | Passives |
| 51% | Detractors |
Working at Marshalls
Working at Marshalls is rated below average by 365 employees, across various culture dimensions. Marshalls employees rate Environment highest among all categories, and think that Compensation and Perks And Benefits have the most room for improvement, putting Marshalls’s culture in the Bottom 40% compared to similar sized companies on Comparably and in the Bottom 25% compared to other companies in Philadelphia, PA. See below in detail how working at Marshalls was rated by employees.
Overall Company Culture at Marshalls
C
Overall Company Culture at Marshalls is rated C
Last updated today
Bottom
40%
Marshalls ranks in the Bottom 40% of other companies on Comparably with 1,001-5,000 Employees for Overall Company Culture Score
Marshalls Employee Reviews
Out of 345 Marshalls employee reviews, 70% were positive. The remaining 30% were constructive reviews with the goal of helping Marshalls improve their work culture.
| Positive Reviews | 70% |
|---|---|
| Constructive Feedback | 30% |
Positive Reviews From Marshalls Employees
- What did you like most about the interview process?It was smooth and was simple
- What is most positive about the culture and environment at your company?The people used to love going to work everyday but being put in a unacceptable position
- What are some of the best things about your team?My team is the best part of the day along with asst manager they all work hard and are a great crew
Constructive Feedback From Marshalls Employees
- Why do you feel undervalued and what would make you feel better about your compensation?Remove the Executive Team and Board of Directors, Eliminate DEI, Hire Whites in Correspondence with Area Demographics, Literally Triple and Quadruple Salaries to meet Area Known Salary Requirements.
- Why do you feel undervalued and what would make you feel better about your compensation?I got hired as a part-time employee, but I worked full-time hours which left me in eligible for benefits. I got hired as a front end coordinator to train and manage the cashiers, however, there were no cashiers to train and manage, I was the cashier as well as the front end coordinator.
- What does the leadership team need to get better at?Caring more about their associates and their hard work than numbers and money. Trying to get more work out of less staff so they can save on payroll
Marshalls Company Information
Marshalls Company Overview
Never pay full price for fabulous
Marshalls was founded in 1837 and its current CEO is Ernie Herrman. Since its inception 189 years ago, Marshalls has grown to 5000 employees.
Marshalls Mission, Vision & Values
Marshalls Mission Statement
For us, value is a combination of fashion, brand, quality and price. Unlike traditional retailers, we generally don’t do promotions, sales, coupons or other gimmicks — just brand name and designer fashions that are 2%-6% less than department and specialty store regular prices on comparable merchandise, every single day! We're also not an outlet store. An outlet store typically sells merchandise from a single manufacturer. We are different — we offer you brands from thousands of vendors around the world!
Marshalls Values
- Leadership
- Excellence
- Trust
- Sustainability
| Headquarter | Philadelphia, PA United States of America |
|---|---|
| Website | www.marshallsonline.com/ |
| Founding Date | 1837 |
| Tel | 1(800)952-6133 |
| Company Status | Private |
Marshalls Competitors
Marshalls competitors include Building Materials Holding Corporation, Target, Ross Capital, and Home Goods. Marshalls ranks 3rd in Overall Culture Score on Comparably vs its competitors. See below how Marshalls compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
Culture Video
Marshalls Employees
Marshalls has 5000 employees. 365 employees at Marshalls have reviewed Marshalls across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was today.
Overall, the 365 Marshalls employees give their leadership a grade of C-, or Bottom 30% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at Marshalls are mostly dissatisfied with their total compensation at Marshalls, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at Marshalls are generally satisfied with their team. 365 Participants grade the quality of their coworkers a C-. Less than half believe the meetings at Marshalls are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at Marshalls believe the environment at Marshalls is positive. Most Participants believe the pace of work at Marshalls is comfortably fast. About 82% of the employees at Marshalls work 8 hours or less, while 7% of them have an extremely long day - longer than twelve hours.
Overall, the employees at Marshalls are not very happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.
A Day in the Life
A Day in the Life
Marshalls employees generally work 8.2 hrs a day
Work Hours
A Day in the Life
Employees at Marshalls report the work pace is comfortably fast
Work Pace
A Day in the Life
On a typical day, employees at Marshalls have 1 meeting
Meetings
A Day in the Life
75% of Marshalls employees look forward to interacting with their team every day
Coworkers
A Day in the Life
Marshalls employees most often take unlimited paid vacation and sick days each year
Perks & Benefits
A Day in the Life
67% of Marshalls employees report they are happy with their work life balance
Work Life Balance
A Day in the Life
Marshalls employees typically get valuable feedback on how to improve at work Every Week
Feedback
A Day in the Life
58% of Marshalls employees call their work environment positive
Environment
Joining Marshalls - Employee Onboarding
The prevailing opinion from employees about joining Marshalls is that the company was prepared on their first day. Marshalls employees concluded that their overall onboarding experience was positive. 75% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
Marshalls KPIs and OKRs
At Marshalls 60% of employees think their department KPIs and OKRs are clear. Employees’ understanding of Marshalls' KPIs and OKRs is essential for its success. Out of 9 Marshalls employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 8 have said yes.
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Marshalls Salaries
How much does Marshalls pay?
How much do people at Marshalls get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Marshalls is $121,583, or $58 per hour, while the estimated median salary is $119,639, or $57 per hour.
At Marshalls, the highest paid job is a Director of Sales at $210,372 annually and the lowest is a Graphic Designer at $40,000 annually. Average Marshalls salaries by department include: Legal at $156,049, Customer Support at $64,089, Engineering at $138,800, and Finance at $86,714. Half of Marshalls salaries are above $119,639.
161 employees at Marshalls rank their Compensation in the Bottom 25% of similar sized companies in the US (based on 470 ratings) while 149 employees at Marshalls rank their Perks And Benefits in the Bottom 25% of similar sized companies in the US (based on 156 ratings).
Salaries contributed from Marshalls employees include job titles like Developer, Graphic Designer, and Operations Manager. Comparably data has a total of 2 salary records from Marshalls employees.
Last updated months ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $66k | $66k | 1st Percentile |
17th Percentile $89k | $89k | 17th Percentile |
33rd Percentile $117k | $117k | 33rd Percentile |
50th Percentile $172k | $172k | 50th Percentile |
67th Percentile $226k | $226k | 67th Percentile |
83rd Percentile $246k | $246k | 83rd Percentile |
100th Percentile $289k | $289k | 100th Percentile |
$121,583*
Average Compensation
$119,639*
Median Compensation
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
Marshalls Salaries by City
Marshalls Salaries by Department
Diversity & Inclusion at Marshalls
Diverse employees at Marshalls score the company 70/100 across various culture categories, placing Marshalls in the Top 40% of companies on Comparably with 1,001-5,000 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Marshalls across various culture dimensions.
Ranked Culture the Highest
Ranked Culture the Lowest
Marshalls Perks & Benefits
Health & Wellness
- Dental Insurance
- Health Insurance
Marshalls PTO
Marshalls' PTO and Vacation policy typically gives 20-30 days off a year with 60% of employees expected to be work free while out of office. Marshalls' benefits and PTO Package averages to represent a less than $500 cash value per month.
Other than healthcare, which of the following benefits is most important to you?
Does your boss expect you to work when you're on vacation?
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Marshalls Careers
Marshalls Jobs
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Overview of Candidates Interested in Marshalls on Comparably
Candidates By Department
All Industries | 44% | |
|---|---|---|
Customer Support | 33% | |
Engineering | 11% | |
Legal | 11% |
Candidates By Location
Philadelphia | 56% | |
|---|---|---|
New York City | 11% | |
Elmwood Park | 11% | |
Chicago | 11% | |
San Antonio | 11% |
Frequently Asked Questions regarding Marshalls
Who is the CEO of Marshalls?
Marshalls CEO is Ernie Herrman, their score by employees is 62
What is Marshalls eNPS?
The eNPS for Marshalls is -21
What is the salary for Business Analyst in Marshalls?
Business Analyst average salary in the US is 88k
What are the salaries in the Engineering in Marshalls?
The average salaries for Engineering in Marshalls is 139k
How many employees work in Marshalls?
Marshalls has 5000 employees
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