Medela Claimed Company
Through advancing research, observing natural behavior, and listening to our customers, Medela turns science into care while nurturing?health for generations. Medela supports millions of moms, babies, patients, and healthcare professionals in more than 100 countries all over the world. As the healthcare choice for more than 6 million hospitals and homes across the globe, Medela provides the leading research-based breast milk feeding and baby products, healthcare solutions for hospitals, and clinical education.
A family-owned company, Medela has 20 subsidiaries in Europe, the Americas, Asia and Australia, three production and warehouse facilities in Switzerland, the U.S and China and a worldwide distribution network in over 100 countries. With over 1,500 employees, Medela is dedicated to building better health outcomes, simplifying and improving life, and developing breakthroughs that help moms, babies and patients live their life to the fullest. read more
Until recently it's been wonderful. Poor raises coupled with a larger work load, no guidance on major changes, and little communication with stock issues has made it difficult.
What does the leadership team need to get better at?
Accountability, communication, organization, being available when needed.
What is most positive about the culture and environment at your company?
The team I work with. We are all so willing and ready to help each other, assisting in any way we can.
What's going wrong and how can it be improved?
Customer service needs more support from it's management team. That team needs to accept responsibility for dropping the ball and make up for it.
Why do you feel undervalued and what would make you feel better about your compensation?
The customer service team has been let down repeatedly over the last several months. No communication or direction regarding supply issues, no training before new product launches, poor raises.
What are some of the best things about your team?
Our perseverance during times where leadership is sorely lacking. Our ability to figure out how to help the customer with no guidance or assistance from management, despite the severe stress and effects it's having on our team.
Other Employee Reviews for Medela
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