New Relic Culture | Comparably
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New Relic Claimed Company
The New Relic Intelligent Observability Platform helps businesses eliminate interruptions in digital experiences. New Relic is the only AI-strengthened platform to unify and pair telemetry data to provide clarity over your entire digital estate. We move your problem solving past proactive to predictive by processing the right data at the right time to maximize value and control costs. read more
EMPLOYEE
PARTICIPANTS
122
TOTAL
RATINGS
1625

New Relic Company Culture

New Relic Culture

This score is derived from employee ratings & reviews
4.0/5
New Relic's Overall Culture is rated B

Top Rated Culture Dimensions

New Relic CEO

Top 10%Top 10% of Similar Size Companies on Comparably
Ashan Willy New Relic's CEO
Ashan Willy
78 /100

Diversity at New Relic

Top 30%Top 30% of Similar Size Companies on Comparably
B

Diverse employees at New Relic have rated Team, CEO Rating, and Perks And Benefits as the highest categories they have scored

Women at New Relic

Top 50%Top 50% of Similar Size Companies on Comparably
C+

Women at New Relic have rated Perks And Benefits, CEO Rating, and Compensation as the highest categories they have scored

New Relic eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Top 50%Top 50% of Similar Size Companies on Comparably

Recommend to a Friend?

-1

New Relic employees are -1% more likely to recommend New Relic as a great place to work

38%Promoters
23%Passives
39%Detractors

Working at New Relic

Working at New Relic is rated average by 122 employees, across various culture dimensions. New Relic employees are most satisfied about CEO Rating, Perks And Benefits, and Compensation categories, putting New Relic’s culture in the Top 30% compared to similar sized companies on Comparably and in the Top 50% compared to other companies in San Francisco. See below in detail how working at New Relic was rated by employees.

Overall Company Culture at New Relic

B

Overall Company Culture at New Relic is rated B

Last updated months ago

Top
30%

New Relic ranks in the Top 30% of other companies on Comparably with 1,001-5,000 Employees for Overall Company Culture Score

Overall Company Culture Score by Department

This graph details how each department scores their Overall Company Culture

Results from 122 Employees

View Results
0
20
40
60
80
100
Sales
79
Sales79
Marketing
74
Marketing74
Engineering
71
Engineering71
Product
61
Product61
Customer Support
49
Customer Support49

New Relic Employee Reviews

Out of 106 New Relic employee reviews, 86% were positive. The remaining 14% were constructive reviews with the goal of helping New Relic improve their work culture.

86%
14%
Positive Reviews86%
Constructive Feedback14%

Positive Reviews From New Relic Employees

  • What did you like most about the interview process?
    Responsive recruiter at that point in time
  • What makes you most happy at work?
    Working with great customers and colleagues
  • What are some of the best things about your team?
    Very supportive, bright minds and people you like to spend time with

Constructive Feedback From New Relic Employees

  • What needs to change to make the company culture better?
    Provide more autonomy for individual contributors.
  • What do your coworkers need to improve and how could you work together better?
    Coworkers are collaborative and supportive.
  • What's going wrong and how can it be improved?
    Lots of change and unclear how to achieve our vision

New Relic Company Information

New Relic Company Overview

The New Relic Intelligent Observability Platform helps businesses eliminate interruptions in digital experiences. New Relic is the only AI-strengthened platform to unify and pair telemetry data to provide clarity over your entire digital estate. We move your problem solving past proactive to predictive by processing the right data at the right time to maximize value and control costs.

New Relic was founded in 2008 and its current CEO is Ashan Willy. Since its inception 18 years ago, New Relic has grown to 2500 employees.

New Relic Mission, Vision & Values

New Relic Mission Statement

Our mission is to empower engineers with a data-driven observability platform to build, manage, and perfect the software that powers the world’s digital experiences.

New Relic Vision Statement

To pioneer "Intelligent Observability" and move beyond human scale, transforming observability from a maintenance task into a strategic driver of business success.

New Relic Values

  • Results Driven - Own the outcome
  • Customer Forever - Customers are our why
  • One Team - Diverse voices, stronger results
  • Competitive Spirit - Driven to win
  • Technical Excellence - Raise the bar, then raise it again
  • Challenger Mindset - Getting to yes

Sustainability and Corporate Social Responsibility at New Relic

At New Relic, we embed responsible business practices into our core strategy to drive growth and future-proof our success. Anchored by four key pillars, we are committed to building a resilient, equitable, and secure digital future:

• Relics: We prioritize our people, investing in their well-being and professional growth to ensure collective success.
• Data Security & Trust: We are dedicated to creating a secure, resilient, and rights-respecting internet for everyone.
• Environment: We drive business resilience through operational efficiency and a commitment to science-based climate targets.
• Equitable Access to Tech: We democratize observability through free tiers, open-source contributions, and community-focused volunteerism.

Read our 2025 Impact Report here: https://newrelic.com/about/2025-impact-report

New Relic is committed to reducing emissions across our operations and supply chain. Our near-term targets are validated by the SBTi and aligned with a 1.5°C trajectory, the most ambitious global standard for climate action.

Our Science-Based Targets (SBTs):
• Operations: Reduce absolute Scope 1 GHG emissions by 42% by FY30.
• Renewable Energy: Maintain 100% renewable electricity sourcing through FY30.
• Business Travel: Reduce absolute Scope 3 emissions from travel by 51.7% per employee by FY30.
• Supply Chain: Ensure 64.7% of our suppliers set their own approved science-based targets by 2029.

These targets drive business resilience by improving cloud efficiency, lowering long-term energy costs, and ensuring a robust, compliant supply chain that aligns with evolving global regulations.

Through our Social Impact program, we empower the next generation of technologists and provide nonprofits with the tools needed to build a better future.

• Observability for Good (O4G): We provide 2,300+ nonprofits and students with free access to our platform, including expanded data and pro bono support.
• Volunteer Time Off (VTO): Every Relic receives 16 hours of paid leave annually to volunteer, with additional donation rewards for their service.
• Donation Matching: We amplify employee generosity by matching contributions to qualifying nonprofits, totaling over $645k in annual charitable giving.
• New Relic for Students: We equip educators and students with free tools and resources to build clear career paths in technology.
• Global Partnerships: We collaborate with ImpactCloud and Pledge 1% to integrate philanthropy into our DNA and support digital transformation.

Read more on our Social Impact program here: https://newrelic.com/social-impact

Headquarter188 Spear Street
San Francisco, CA 94105
United States of America
Websitenewrelic.com/
Founding Date2008
Tel1-650-777-7600
Company StatusPrivate
Jobsnewrelic.com/careers
Social Sites

New Relic Competitors

New Relic competitors include IBM, Dynatrace, Splunk, and SolarWinds. New Relic ranks 4th in Overall Culture Score on Comparably vs its competitors. See below how New Relic compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

  1. #1
    IBM's Logo
    IBM
    4.7/5
  2. #2
    Dynatrace's Logo
    Dynatrace
    4.7/5
  3. #3
    Splunk's Logo
    Splunk
    4.2/5
  4. #4
    New Relic's Logo
    New Relic
    4.0/5
  5. #5
    SolarWinds' Logo
    SolarWinds
    3.8/5
  • New Relic Intelligent Observability Vision
  • New Relic India team celebrating their second year as a Great Place to Work®!
  • The People Team at their SFO offsite!
  • Relics volunteering at the Oregon Food Bank!
  • Relics gathered at our Portland office to watch our All Hands Meeting!

New Relic Employees

New Relic has 2500 employees. 122 employees at New Relic have reviewed New Relic across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.

Overall, the 122 New Relic employees give their leadership a grade of B-, or Top 40% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at New Relic are pleased with their total compensation at New Relic, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at New Relic are pleased with their team. 122 Participants grade the quality of their coworkers a B. The majority believe the meetings at New Relic are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at New Relic believe the environment at New Relic is positive. Most Participants believe the pace of work at New Relic is comfortably fast. About 56% of the employees at New Relic work 8 hours or less, while 5% of them have an extremely long day - longer than twelve hours.

Overall, the employees at New Relic are generally happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

A Day in the Life
A Day in the Life
New Relic employees generally work 9.0 hrs a day
Work Hours
A Day in the Life
Employees at New Relic report the work pace is comfortably fast
Work Pace
A Day in the Life
On a typical day, employees at New Relic have 2 meetings
Meetings
A Day in the Life
86% of New Relic employees look forward to interacting with their team every day
Coworkers
A Day in the Life
New Relic employees most often take unlimited paid vacation and sick days each year
Perks & Benefits
A Day in the Life
73% of New Relic employees report they are happy with their work life balance
Work Life Balance
A Day in the Life
New Relic employees typically get valuable feedback on how to improve at work Once a quarter
Feedback
A Day in the Life
78% of New Relic employees call their work environment positive
Environment

Joining New Relic - Employee Onboarding

The prevailing opinion from employees about joining New Relic is that the company was prepared on their first day. New Relic employees concluded that their overall onboarding experience was positive. 43% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

New Relic KPIs and OKRs

At New Relic 50% of employees think their department KPIs and OKRs are clear. Employees’ understanding of New Relic's KPIs and OKRs is essential for its success. Out of 18 New Relic employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 8 have said yes.

AnswerPercent
Yes44%
No56%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes50%
No50%
Are the KPIs/OKRs for your department clear?

New Relic CEO & Leadership

Ashan Willy New Relic's CEO
78 /100

New Relic CEO Awards and Recognitions

Best CEOs of 2017 (Large Companies)
Top 5% Rated CEOs 2016

New Relic’s CEO Ashan Willy started in this role in 2023. Ashan’s approval rate is in the Top 10% of all CEOs of similar-sized companies on Comparably, and in the Top 20% compared to the CEOs of all other companies in San Francisco. With a high CEO score, Ashan Willy has won the Best CEO in 2017. New Relic’s CEO is highly regarded especially by Hispanic or Latino employees, employees in the Sales department, and African American/Black employees. However, employees in the Product department, employees identified with Other ethnicities, and employees with the company for Less than 1 Year have a less favorable view of the CEO and believe there is room for improvement. Compared to New Relic’s competitors, Ashan Willy ranks right above SolarWinds CEO Sudhakar Ramakrishna. Under Willy’s leadership, New Relic employee respondents are most happy about their Perks And Benefits and the company’s Compensation. Professional Development and Office Culture are two areas, according to respondents, where New Relic could stand to see real improvement.

New Relic Leadership

The New Relic Executive Team is rated a “B-” and led by CEO Ashan Willy, Chief Financial Officer Mark Sachleben, and Chief Product Officer James R. Gochee

  • Ashan Willy  CEO / President

    Ashan Willy CEO / President

    Ashan Willy is the Chief Executive Officer of New Relic, where he leverages over 25 years of high-tech leadership... read more

  • Mark Sachleben Chief Financial Officer

    Mr. Mark Sachleben has been the Chief Financial Officer of New Relic, Inc. since April 2008 and served as its Chief... read more

  • James R. Gochee Chief Product Officer

    Mr. James R. Gochee, also known as Jim, has been Chief Product Officer at New Relic, Inc. since August 2015. Mr. Gochee... read more

  • Jay Fry Senior Vice President of Marketing

    Mr. Jay Fry has been Senior Vice President of Marketing at New Relic, Inc. since November 2015 and served as its acting... read more

  • Roger Scott Senior Vice President of Global Technical Sales, Services & Support

    Mr. Roger Scott has been Senior Vice President of Global Technical Sales, Services and Support at New Relic, Inc. since... read more

  • Erica Schultz Chief Revenue Officer

    Erica Schultz serves as the Chief Revenue Officer of New Relic, Inc.. Erica started at New Relic, Inc. in April of 2018.... read more

  • Ken Gavranovic Chief Technology Officer

    Ken Gavranovic serves as the Chief Technology Officer of New Relic, Inc.. Ken started at New Relic, Inc. in April of... read more

  • Nic Benders Chief Architect & VP of Engineering

    Nic Benders serves as the Chief Architect & VP of Engineering of New Relic, Inc.. Nic started at New Relic, Inc. in May... read more

  • Robson Grieve Chief Marketing Officer

    Robson Grieve serves as the Chief Marketing Officer of New Relic, Inc.. Robson started at New Relic, Inc. in November of... read more

New Relic Salaries

How much does New Relic pay?

How much do people at New Relic get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at New Relic is $141,480, or $68 per hour, while the estimated median salary is $152,247, or $73 per hour.

At New Relic, the highest paid job is a Director of Engineering at $244,586 annually and the lowest is a CS Rep at $52,334 annually. Average New Relic salaries by department include: IT at $114,633, Legal at $138,410, Communications at $193,000, and Operations at $117,311. Half of New Relic salaries are above $152,247.

74 employees at New Relic rank their Compensation in the Top 15% of similar sized companies in the US (based on 248 ratings) while 72 employees at New Relic rank their Perks And Benefits in the Top 10% of similar sized companies in the US (based on 86 ratings).

Salaries contributed from New Relic employees include job titles like Senior Developer, Developer, Sales Engineer, and Director of Product. Comparably data has a total of 17 salary records from New Relic employees.

Last updated months ago.

1st Percentile
$81k
$81k1st Percentile
17th Percentile
$115k
$115k17th Percentile
33rd Percentile
$150k
$150k33rd Percentile
50th Percentile
$194k
$194k50th Percentile
67th Percentile
$239k
$239k67th Percentile
83rd Percentile
$270k
$270k83rd Percentile
100th Percentile
$282k
$282k100th Percentile
$141,480*
Average Compensation
$152,247*
Median Compensation

* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

New Relic Salaries by City

New Relic Salaries by Department

Explore New Relic Salaries

Diversity & Inclusion at New Relic

Diverse employees at New Relic score the company 74/100 across various culture categories, placing New Relic in the Top 30% of companies on Comparably with 1,001-5,000 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at New Relic across various culture dimensions.

Diversity, equity, and inclusion are part of everything we do at New Relic. Creating a place of belonging empowers our employees to do their best work—and our customers can see themselves in our teams.

Ranked Culture the Highest

Women 84/100
Tenure - Less Than 1 Year
Men 79/100
Department - Sales
Diverse Employees 80/100
Department - Sales

Ranked Culture the Lowest

Women 58/100
Tenure - 1 to 2 Years
Men 56/100
Tenure - Less Than 1 Year
Diverse Employees 63/100
Tenure - 1 to 2 Years

New Relic Perks & Benefits

• Relic Recharge Days (quarterly company-wide days off) • NRgize funds provided every month to put towards your own self-care • 2 days of paid volunteer time off (VTO)

Health & Wellness

  • Dental Insurance
  • Vision Insurance
  • Health Insurance
  • Life Insurance

Paid Time Off

  • PTO / Vacation Policy
  • Paid Holidays
  • Maternity / Paternity Leave

Financial Benefits

  • 401K / Retirement Plan
  • Performance Bonus

Office Perks

  • Free Food
  • Company Social Outings
  • Work From Home Policy
  • Unique Office Space

New Relic PTO

New Relic's PTO and Vacation policy typically gives unlimited days off a year with 67% of employees expected to be work free while out of office. Paid Time Off is New Relic's most important benefit besides Healthcare when ranked by employees, with 50% of employees saying it is the most important benefit. New Relic's benefits and PTO Package averages to represent a $1000 -$1500 cash value per month.

AnswerPercent
Flex Time8%
Vacation Policy50%
Office Meals0%
401k Contribution34%
Childcare8%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes33%
No67%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo27%
$1500 - $2500/mo18%
$1000 -$1500/mo28%
$500 -$1000/mo27%
Less than $500/mo0%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

New Relic Careers

New Relic Jobs

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H1B Visa

In 2019, New Relic applied for 22 H1B visas. Of the work permits applied for, 86% were approved.

Work Permit Application Outcome

New Relic has a total of 2500 employees

22
Total Applied
  • 86% Granted (19 out of 22)
  • 0% Denied ( out of 22)
  • 0% Withdrawn Application was withdrawn by the employer before approval/rejection ( out of 22)
  • 14% Certified-Withdrawn Application was approved but later withdrawn by employer (3 out of 22)

This data was calculated using publicly sourced data from OFLC Performance Data

Let New Relic Know You Want To Work There

Overview of Candidates Interested in New Relic on Comparably

Candidates By Department

All Industries
29%
Engineering
22%
Customer Support
11%
Sales
7%
Product
7%
Other
24%

Candidates By Location

San Francisco
38%
Portland
7%
Los Angeles
5%
New York City
4%
Austin
4%
Other
42%

Frequently Asked Questions regarding New Relic

What is New Relic address?

New Relic location is at 188 Spear Street

Who is the CEO of New Relic?

New Relic CEO is Ashan Willy, their score by employees is 78

What is New Relic eNPS?

The eNPS for New Relic is -1

What is the salary for HR Manager in New Relic?

HR Manager average salary in the US is 131k

What are the salaries in the IT in New Relic?

The average salaries for IT in New Relic is 115k

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