Outreach Services CS Rep Employee Reviews
Briefly describe your overall experience at your company
Review from Customer Support Dept
What do you like best about the leadership team?
outstanding customer service team players.
Review from Customer Support Dept
My manager in particular is very helpful and quick to fix issues.
Review from Customer Support Dept
What does the leadership team need to get better at?
Keeping supervisors happy so they stay with the company. Company need overall better organization Better pay and benefits for employees. Mileage for driving over 10 miles away.
Review from Customer Support Dept
What is the best part about your compensation package?
There aren't any Compensation reviews of Outreach Services yet.
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Why do you feel undervalued and what would make you feel better about your compensation?
Commensurate pay for work would make me feel better. As a caregiver to older and disabled people, I am literally making lives better, often saving a life in the process. Caregivers across the country are underpaid.
Review from Customer Support Dept
A rate increase at least once a year would be nice. The pay is too low. And waiting 6 months after you're hired to be eligible to enroll in 401k is too long.
Review from Customer Support Dept
What are some of the best things about your team?
There aren't any Team reviews of Outreach Services yet.
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What do your coworkers need to improve and how could you work together better?
There aren't any Team reviews of Outreach Services yet.
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What is most positive about the culture and environment at your company?
I work in private homes. I really like the people.
Review from Customer Support Dept
What needs to change to make the company culture better?
There aren't any Environment reviews of Outreach Services yet.
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What did you like most about the interview process?
I was interviewed in client's home.
Review from Customer Support Dept
That there's no interview, you go straight to orientation.
Review from Customer Support Dept
What would you improve about your company's interview process?
There aren't any Interviews reviews of Outreach Services yet.
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What makes you most happy at work?
As long as I do my job, nobody bothers me.
Review from Customer Support Dept
What's going wrong and how can it be improved?
Overworked, underpaid, unappreciated, job description not well related to clients and their families. I am constantly mistaken for a maid or housekeeper. I earn more $ when I work for private pay than for a company.
Review from Customer Support Dept
What do you like best about your company?
There aren't any Outlook reviews of Outreach Services yet.
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What would you most like to see improved at your company?
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