Powells Customer Support Department Employee Reviews
Briefly describe your overall experience at your company
Review from Customer Support Dept
Review from Customer Support Dept
What do you like best about the leadership team?
There aren't any Leadership reviews of Powells yet.
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What does the leadership team need to get better at?
Pay the workers better, and give them better insurance
Review from Customer Support Dept
What is the best part about your compensation package?
There aren't any Compensation reviews of Powells yet.
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Why do you feel undervalued and what would make you feel better about your compensation?
I feel undervalued because I'm not being paid enough. I would like to be paid, at the bare minimum, a living wage so I can afford to live in the city I work in. Powell's is by no means a mom & pop store. They have the funds. But how will execs pay for their vacation homes if they pay us, the workers
Review from Customer Support Dept
I want a living wage without having to fight tooth and nail for it. We deserve a living wage for all the work that we do, and have one, especially during the pandemic, to keep this company going.
Review from Customer Support Dept
What are some of the best things about your team?
My team of unionized employees are educated, highly capable, and highly undervalued people. They are diverse, they are resourceful, funny, impeccable people and the most collaborative and inspiring workforce I've ever had the privilege of working with.
Review from Customer Support Dept
The bright, talented group of folks who love books. I have never met such a wonderful and diverse group of workers at any other job.
Review from Customer Support Dept
What do your coworkers need to improve and how could you work together better?
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What is most positive about the culture and environment at your company?
The general outlook of my coworkers seems to be hopeful - hopeful for one day being respected and valued by upper management
Review from Customer Support Dept
What needs to change to make the company culture better?
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What did you like most about the interview process?
I like being able to take time with answers, jot questions down that are asked, and the broad range of topics asked.
Review from Customer Support Dept
What would you improve about your company's interview process?
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What makes you most happy at work?
My coworkers and being around books, but it is by no means worth working here for embrassing wages with little to no upward mobility.
Review from Customer Support Dept
I like working with nice people and working with and around books and reader culture.
Review from Customer Support Dept
What's going wrong and how can it be improved?
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What do you like best about your company?
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What would you most like to see improved at your company?
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