Privy Customer Support Department Employee Reviews
Briefly describe your overall experience at your company
Overall, the environment is great. We have a warm atmosphere and everybody's always smiling.
Review from Customer Support Dept
Review from Customer Support Dept
What do you like best about the leadership team?
The transparency and insight into what's to come are huge. I've never before been included in so many high-level conversations around company initiatives. Privy does an amazing job!
Review from Customer Support Dept
I love the transparency and communication.
Review from Customer Support Dept
How transparent they are to all employees
Review from Customer Support Dept
Quick learning, helpful, kind, fun, smart, adaptive & passionate for their customers.
Review from Customer Support Dept
Leadership truly cares about the ideas and wellbeing of the people who work at Privy, and what each person can contribute. Even as the company has doubled in size, I have yet to feel as though my voice isn't being heard!
Review from Customer Support Dept
What does the leadership team need to get better at?
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What is the best part about your compensation package?
Vacation reimbursement. Unlimited sick/vacation time. Health coverage.
Review from Customer Support Dept
It's very clear that Privy places a high value on their employee's health, both mental and physical. They actually want employees to take time off because they realize what the toll is if employees are overworked.
Review from Customer Support Dept
Having a child, unlimited sick time is by far the best.
Review from Customer Support Dept
The unlimited vacation time and vacation stipend are really great! I have never worked for a company that does what Privy does to incentivize it's employees to take vacation time and embrace a healthy work-life balance.
Review from Customer Support Dept
Why do you feel undervalued and what would make you feel better about your compensation?
I don't feel any of those things - though 401k match would be great.
Review from Customer Support Dept
What are some of the best things about your team?
My team is full of hard-working individuals who understand the importance they play here at this organization and the impact they have with our customers.
Review from Customer Support Dept
Willing to help in any way. Friendly, knowledgable and truly welcoming to all.
Review from Customer Support Dept
We're a small, fun loving group who knows how to balance fun and work and above all cares for others
Review from Customer Support Dept
Even though our team has grown significantly, it still manages to operate like a well oiled machine. Not to say that we don't run into snags, but we all work together to get through them. Each person is always willing to help someone else, and it really feels like teamwork.
Review from Customer Support Dept
What do your coworkers need to improve and how could you work together better?
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What is most positive about the culture and environment at your company?
Friendly and understanding environment that is family-first. Go-getter attitude with an importance on home life.
Review from Customer Support Dept
Team lunches every week are a great way to get to know everybody better
Review from Customer Support Dept
The people. I have yet to ask for help with something and not have a willing and ready coworker there to assist me with whatever I am trying to figure out. Everyone is willing to listen and help which is great!
Review from Customer Support Dept
What needs to change to make the company culture better?
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What did you like most about the interview process?
I liked that it wasn't just a Q&A but also a show and tell. Allowed for people to understand how you think, not just how you can speak to others.
Review from Customer Support Dept
Being able to meet the CEO on the first day
Review from Customer Support Dept
Meeting my manager for coffee in a coffee shop at one stage was a more informal way to gauge culture fit on the team (for both parties).
Review from Customer Support Dept
What would you improve about your company's interview process?
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What makes you most happy at work?
I'm constantly challenged and learning from others around me.
Review from Customer Support Dept
I work with my friends, we all support each other and want each other to succeed. We help motivate each other to work and take breaks after working for too long
Review from Customer Support Dept
I've been saying the people a lot, but it is true here as well. My coworkers, even when faced with a particularly busy day, week, or month, greet each other with smiles and are always willing to help someone answer a question (regardless of how busy they are themselves).
Review from Customer Support Dept
What's going wrong and how can it be improved?
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What do you like best about your company?
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What would you most like to see improved at your company?
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