Proofpoint Customer Success Department Employee Reviews
Briefly describe your overall experience at your company
Review from Customer Success Dept
Review from Customer Success Dept
Cannot say a bad word about it. The best place I've ever worked!
Review from Customer Success Dept
My overall experience is one of positive learning and strong feelings of accomplishment.
Review from Customer Success Dept
Very satisfied and better than anywhere else I have worked or looked at
Review from Customer Success Dept
What do you like best about the leadership team?
Clear, consistent communication. They also take feedback seriously - for example regarding whether employees should return to the office.
Review from Customer Success Dept
Transparent communication and frequent communication
Review from Customer Success Dept
They are always innovating and love to see growth, but employee retention goals aren't always timely.
Review from Customer Success Dept
Genuine, inclusive, rewarding and motivating.
Review from Customer Success Dept
Open, honest, reliable and caring
Review from Customer Success Dept
What does the leadership team need to get better at?
There aren't any Leadership reviews of Proofpoint yet.
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What is the best part about your compensation package?
Well-being Days, work from home and the Bonus/Salary!
Review from Customer Success Dept
Started out with competitive pay.
Review from Customer Success Dept
low premiums for health insurance and above market salary
Review from Customer Success Dept
The compensation package provides peace of mind when it comes to planning for the future. It delivers on giving us the ability to live our lives well.
Review from Customer Success Dept
Salary and Bonus is good
Review from Customer Success Dept
Why do you feel undervalued and what would make you feel better about your compensation?
Wage is below market standard, uplift for unsociable hours is terrible and benefits package is also average.
Review from Customer Success Dept
We our paid below many peers. Recent cost of living increase did not even come close to what cost of living has increased to with recent inflation. The only thing that keeps me is my manager and great work environment.
Review from Customer Success Dept
The fact that we pay more to someone "off the street" compared to an internal move within the company does not make sense
Review from Customer Success Dept
To our customers PSAT CSMs ARE PSAT. Not only do they look to us, but AMs and SEs are not very well-equipped.
Review from Customer Success Dept
What are some of the best things about your team?
People always willing to help eachother
Review from Customer Success Dept
Always there to help. Good team culture and communication.
Review from Customer Success Dept
they are smart and approachable
Review from Customer Success Dept
Intelligent, approachable, responsive and supportive.
Review from Customer Success Dept
We are a team and we look after each other. We are willing and able to step up and help our teammates with whatever might be going on.
Review from Customer Success Dept
What do your coworkers need to improve and how could you work together better?
There aren't any Team reviews of Proofpoint yet.
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What is most positive about the culture and environment at your company?
People are keen to get involved in all aspects
Review from Customer Success Dept
being listened to and seeing your ideas implemented
Review from Customer Success Dept
Encouraging but not aggressive. Everyone is approachable and helpful. No idiots!
Review from Customer Success Dept
Leadership is always looking to keep the culture healthy. They explain the culture and have expectations from all of us.
Review from Customer Success Dept
Great Manager, flexibility in my Job
Review from Customer Success Dept
What needs to change to make the company culture better?
There aren't any Environment reviews of Proofpoint yet.
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What did you like most about the interview process?
There aren't any Interviews reviews of Proofpoint yet.
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What would you improve about your company's interview process?
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What makes you most happy at work?
Being challenged each day while enjoying myself and having fun!
Review from Customer Success Dept
Working on challenging issues and feeling successful.
Review from Customer Success Dept
having the right tools to get the job done
Review from Customer Success Dept
The whole package is great all round.
Review from Customer Success Dept
The sense of accomplishment I get when I do my job well.
Review from Customer Success Dept
What's going wrong and how can it be improved?
Better one to one training, better pay, better ladder to climb
Review from Customer Success Dept
What do you like best about your company?
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What would you most like to see improved at your company?
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