Qualtrics – Qualtrics isn't for everyone. Some people thrive in a metrics-driven, high-pressure culture; others do not. Creativity & risk-taking aren't rewarded. Mgmt ignores/doesn't solicit feedback from employees about how to improve the Q. Underutilization of talent is the biggest problem facing Qualtrics. | Comparably

Qualtrics – Qualtrics isn't for everyone. Some people thrive in a metrics-driven, high-pressure culture; others do not. Creativity & risk-taking aren't rewarded. Mgmt ignores/doesn't solicit feedback from employees about how to improve the Q. Underutilization of talent is the biggest problem facing Qualtrics.

Qualtrics Claimed Company
Qualtrics is a rapidly growing software-as-a-service company and the provider of the world's leading experience management insights platform. read more
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Qualtrics isn't for everyone. Some people thrive in a metrics-driven, high-pressure culture; others do not. Creativity & risk-taking aren't rewarded. Mgmt ignores/doesn't solicit feedback from employees about how to improve the Q. Underutilization of talent is the biggest problem facing Qualtrics.

Why do you feel undervalued and what would make you feel better about your compensation?

Last time I got a raise it was only $500 for the year despite achieving a 4 rating.

What needs to change to make the company culture better?

The company culture is cutthroat. I feel constantly on edge. It's not an environment that rewards risk-taking and creativity. Little mistakes are heavily scrutinized and penalized. Accomplishments are taken for granted, at times.

What needs to change to make the company culture better?

Abandon our culture of toxic positivity where everything is perfect and nothing can be criticized/improved. Learn how not only to record feedback but to take action based on feedback. Encourage critical-constructive feedback. Qualtrics believes it's a 90% perfect company; really, it's 50% perfect.

Why do you feel undervalued and what would make you feel better about your compensation?

Passed over for promotion despite long tenure and history of exceeding expectations / delivering results. Felt penalized for taking time off for mental health (because of impact to metrics). Given a 1,000 character limit to describe my accomplishments and no opportunity for appeal.

What's going wrong and how can it be improved?

I don't feel valued and my opinions are rarely sought. If they are, they seem to be "filed away" while higher-level employees (L7-L8) make decisions about how to proceed in "dark rooms"-- i.e., separately from the people whom the changes impact. As a <L4 employee, I feel that I'm not trusted.

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