Roth Home Customer Support Department Employee Reviews
Briefly describe your overall experience at your company
the upper management team is great and the under managers do care about their employees
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It's been a difficult adjustment to the work but has held positive results
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What do you like best about the leadership team?
Everyone is so kind and understanding of personal needs, they also genuinely care in my progression in this career. Words of affirmation are frequent and generously given and the leadership here manages in a way that encourages growth instead of criticizing mistakes. Roth is a fantastic place to be!
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they are helpful and care about their employees
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I really appreciate the investment the managers put into our skills and time on us as individuals.
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They are available and supportive when I need assistance.
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They are open and transparent with where we are at and where we are headed as a company. Not only do they highlight what we are doing well, but are honest with what needs improvement and suggestions are always welcome.
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What does the leadership team need to get better at?
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What is the best part about your compensation package?
I love that we have full coverage insurance that is employer paid. As well as the generous amount of PTO.
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the spiffs but we have to earn them
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It is very fair and helpful
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It is inclusive and competitive..
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Meets my needs so far
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Why do you feel undervalued and what would make you feel better about your compensation?
I believe spiffs and commissions could be higher.
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Improved commission rates and payment for hours spent in training modules
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What are some of the best things about your team?
I love how much everyone genuinely roots for and encourages each other.
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they are very interactive and we all have fun and pitch in when things are needed
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Everyone is so respectful, patient, and willing to help.
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The relationships and the support I get from them
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Most everyone has a good attitude and enjoys the work they do.
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What do your coworkers need to improve and how could you work together better?
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What is most positive about the culture and environment at your company?
I love my manager, she is very encouraging and supportive. I love all the ways Roth takes care of it's employees with extra incentives and small treats or gift cards. It makes me feel very recognized when I do something good!
Review from Customer Support Dept
it is positive input and feedback and you are given every chance to succeed. if you do not succeed it is your own fault
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Everyone is so much fun!
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Healthy completion and support from peers
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Healthy competition and people desire to help each other
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What needs to change to make the company culture better?
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What did you like most about the interview process?
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What would you improve about your company's interview process?
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What makes you most happy at work?
I genuinely like my job at Roth, Talking to customers and interacting with my coworkers is enjoyable 99.9% of the time.
Review from Customer Support Dept
the interaction with fellow employees and seeing the success we all create
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Being able to come in talk to my coworkers, managers and be able to do my job.
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Making money and helping costumers
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Performing satisfactory work and closing on sales
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What's going wrong and how can it be improved?
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What do you like best about your company?
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What would you most like to see improved at your company?
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