SentinelOne Customer Support Department Employee Reviews
Briefly describe your overall experience at your company
Review from Customer Support Dept
Review from Customer Support Dept
Review from Customer Support Dept
Review from Customer Support Dept
Review from Customer Support Dept
What do you like best about the leadership team?
trying to do their best when they can
Review from Customer Support Dept
Always open and transparent. Clear with their messaging.
Review from Customer Support Dept
A team with Vision and get the change for the present and future generation from legacy to advance technology and we are already on it and honesty towards there communication which motivates each and every individual that we are going to build the future for a safer environment on this planet.
Review from Customer Support Dept
Their clear focus, guidance and track record of sucess.
Review from Customer Support Dept
People first approach, caring about the employees.
Review from Customer Support Dept
What does the leadership team need to get better at?
Stop hiring your friends at director level and above, the nepotism in this company is out of control. Also hold upper leadership accountable. It seems like most of leadership only manages up so our C level has no idea what's going on.
Review from Customer Support Dept
What is the best part about your compensation package?
RSUs and travel reimbursement are good.
Review from Customer Support Dept
The best part is team outing
Review from Customer Support Dept
Good insurance and competitive pay
Review from Customer Support Dept
Stock options, grants, ESPP program
Review from Customer Support Dept
The 16 weeks of paternity leave that I look forward to using in the next year or so
Review from Customer Support Dept
Why do you feel undervalued and what would make you feel better about your compensation?
Our health insurance is terrible, it was better when I first started because we had a group that would fight for our benefits with insurance, now it's just an app.
Review from Customer Support Dept
Pay for this role across the industry is higher than what S1 pays. Benefits are in-line with other companies, but S1 doesn't pay as well as others.
Review from Customer Support Dept
Pay is low compared to my peers at other similar companies
Review from Customer Support Dept
What are some of the best things about your team?
My team is made up of smart and caring people.
Review from Customer Support Dept
how easily we all get along
Review from Customer Support Dept
Everyone is so approachable and knowledgeable. I couldn't have asked for a better team.
Review from Customer Support Dept
The team's dedication to getting the job done with or without leadership support.
Review from Customer Support Dept
We are one and there is no I in the team which is the best part learnt from my Manager Sudeep and Thus we think and work smart to keep a balanced life in our career and personal life.So there is no I in team and we are the team with same attitude same ethics and culture...
Review from Customer Support Dept
What do your coworkers need to improve and how could you work together better?
They need to see the full picture
Review from Customer Support Dept
What is most positive about the culture and environment at your company?
I can't answer this question right now due to recent events.
Review from Customer Support Dept
respect innovation and open-minded to changes
Review from Customer Support Dept
just how positive and outgoing everybody is
Review from Customer Support Dept
I am always welcomed with passion, camaraderie and support by my coworkers and they are always in fun mood. So, it is a joy to work with the team as well as other department colleagues.
Review from Customer Support Dept
Diversity and dedication to acquiring great talent.
Review from Customer Support Dept
What needs to change to make the company culture better?
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What did you like most about the interview process?
Straight and to the point.
Review from Customer Support Dept
What would you improve about your company's interview process?
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What makes you most happy at work?
working from home! WAYYYY better than the office.
Review from Customer Support Dept
feeling comfortable enough to ask anyone any work-related questions
Review from Customer Support Dept
Interacting with coworkers and colleagues
Review from Customer Support Dept
Opportunity to see emerging threats as they impact customer environments.
Review from Customer Support Dept
Everything environment and ethics, party
Review from Customer Support Dept
What's going wrong and how can it be improved?
A lot of people are in management positions because they were the only ones available at the time. They are still in those positions and they are not good at the job.
Review from Customer Support Dept
Too much work, not enough people. WAY too much work.
Review from Customer Support Dept
Inter-team communication is still very ad-hoc and informal. This is not scaling well as the company grows.
Review from Customer Support Dept
What do you like best about your company?
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What would you most like to see improved at your company?
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