ServiceTitan Inc. Customer Success Department Employee Reviews
Briefly describe your overall experience at your company
for the first time in my career, I have to say that I am working at the best company now.
Review from Customer Success Dept
Everyday is different and the team I'm on seriously makes me look forward to going to work.
Review from Customer Success Dept
What do you like best about the leadership team?
They are very responsive and it is obvious that they care about their employees
Review from Customer Success Dept
they meant what they said and executed it
Review from Customer Success Dept
Very caring about the team
Review from Customer Success Dept
Their involvement with the employees, and how they make you feel empowered to do your job, and also have a healthy work/life balance.
Review from Customer Success Dept
They are human. They are present. I know who they are. They are humble, appreciative, respectful and available.
Review from Customer Success Dept
What does the leadership team need to get better at?
Clarity, communication and an appropriate plan to bring on new hires.
Review from Customer Success Dept
What is the best part about your compensation package?
Health benefits and cost for them are awesome.
Review from Customer Success Dept
Health insurance has been exceptional!
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very fair and can't complaint
Review from Customer Success Dept
everything is on a high level
Review from Customer Success Dept
Health Care benefit is incredible!!
Review from Customer Success Dept
Why do you feel undervalued and what would make you feel better about your compensation?
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What are some of the best things about your team?
They are all so helpful and respectful.
Review from Customer Success Dept
They're helpful, encouraging and I love watching them interact with users. The users love them!
Review from Customer Success Dept
our #Team Awesome. we set out to achieve at high level and always be there to help all Titans
Review from Customer Success Dept
Their eagerness to help. They teach one another everyday. No one ever stops learning.
Review from Customer Success Dept
How supportive and helpful they have been, always sharing new information they discovered with the team.
Review from Customer Success Dept
What do your coworkers need to improve and how could you work together better?
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What is most positive about the culture and environment at your company?
Everyone is willing to help new associates and happy to spend the time to work with them and train them.
Review from Customer Success Dept
Level 10 meetings and groups chats. Love the interaction, productivity and just general teamwork.
Review from Customer Success Dept
for the time in my career, I am working in the best culture by far.
Review from Customer Success Dept
the days off and inclusivity
Review from Customer Success Dept
They seem to truly care about their employees
Review from Customer Success Dept
What needs to change to make the company culture better?
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What did you like most about the interview process?
It was fast and informative.
Review from Customer Success Dept
team paneling and how each member ask different question
Review from Customer Success Dept
I was allowed to flex my strong suits without being limited to a single factor.
Review from Customer Success Dept
It felt comfortable, and being interviewed by the team I now work with was great. I was able to ask them questions about the company/role as well.
Review from Customer Success Dept
It was thorough to say the least - I know when I "got the job" that I should be proud. The company made it painless however it is obvious they aren't taking just any Tom, Dick or Harry off of the street. My resume is pretty great...but I still felt very honored to be offered a position.
Review from Customer Success Dept
What would you improve about your company's interview process?
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What makes you most happy at work?
My coworkers and learning new things every day.
Review from Customer Success Dept
my team, teammates, leads, and managers.
Review from Customer Success Dept
being done? I mean when I am done for the day, it is rare that things are so stressful that I carry it with me. Work is work. I might enjoy what I do, but it is still a job. On top of that, I would say the chance to engage with my colleagues and incentives. Both are very rewarding in different ways.
Review from Customer Success Dept
Truly helping and supporting our customers learn the software so that they can better manage their company
Review from Customer Success Dept
The pride I feel in having the opportunity to work with such amazing people - coworkers and clients. Hardest working people!!!
Review from Customer Success Dept
What's going wrong and how can it be improved?
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What do you like best about your company?
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What would you most like to see improved at your company?
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