SmartBug Media IT Department Employee Reviews | Comparably
SmartBug Media Claimed Company
SmartBug Media is the full service digital agency of choice for organizations looking to create resilient growth across the entire customer lifecycle. From marketing to sales, revenue operations to customer success, and e-commerce to integration, SmartBug combines sound strategies and technology with top talent to de-risk the future and set the course for continued success. SmartBug is a 2x HubSpot North America Partner of the Year, a Master Elite partner of Klaviyo, Google Premier Partner, and has secured hundreds of awards for excellence and client work. CEO & Founding Date SmartBug Media was founded in 2008, and its current CEO is Jen Spencer. Since its inception over a decade ago, SmartBug Media has grown to 200-plus employees. read more
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EMPLOYEE
PARTICIPANTS
176
TOTAL
RATINGS
5309

SmartBug Media IT Department Employee Reviews

What do you like best about the leadership team?

Leadership Reviews

Very understanding and treat me like a member of a team rather than a subordinate to be ordered around

Review from IT Dept

They are very responsive both to stated and perceived needs within the company.

Review from IT Dept

Transparent. They celebrate the good, but tackle the bad without dancing around it.

Review from IT Dept

They are always there to listen to our ideas and feedback.

Review from IT Dept

gives freedom, No micromanagement gives all help available

Review from IT Dept

What does the leadership team need to get better at?

Leadership Reviews

There aren't any Leadership reviews of SmartBug Media yet.
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What is the best part about your compensation package?

Compensation Reviews

smartbugapalooza and the flex time

Review from IT Dept

It is very comparable to past jobs I've held and they seem to respond to the changing needs of our fast-growing company and are willing to use that growth to negotiate better terms for our company.

Review from IT Dept

The bonus structure. It keeps focus on personal goals that are designed to grow the company.

Review from IT Dept

Three weeks vacation and holidays

Review from IT Dept

I could be paid more compared to industry standard with my amount of experience

Review from IT Dept

Why do you feel undervalued and what would make you feel better about your compensation?

Compensation Reviews

The two most costly things for a business are employee salaries and paying for a physical location. Since we are fully remote I feel like salaries should be able to be more competitive than they currently are.

Review from IT Dept

What are some of the best things about your team?

Team Reviews

Everyone is so friendly and willing to help eachother. It really feels like we are part of a team where everyone wants everyone else to succeed.

Review from IT Dept

Even when things are stressful we can still have relaxed, human to human conversations

Review from IT Dept

We all want the same thing... to make sure our clients have the best product possible

Review from IT Dept

I work with really smart people who are not only experts in their area, but are also personable and relatable.

Review from IT Dept

Always there to help when I need them

Review from IT Dept

What do your coworkers need to improve and how could you work together better?

Team Reviews

There aren't any Team reviews of SmartBug Media yet.
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What is most positive about the culture and environment at your company?

Environment Reviews

They actively look for feedback from their own employees

Review from IT Dept

They encourage interaction even during a busy workday to make sure we are able to develop that trust that would otherwise be obtained by in-person contact.

Review from IT Dept

Even though we are all remote, the company puts an emphasis on making genuine connections with the people you work with. They also support this by having a yearly gathering to bring everyone together.

Review from IT Dept

People are always willing to help even though we all work remotely.

Review from IT Dept

Flexible work environment, helping coworkers.

Review from IT Dept

What needs to change to make the company culture better?

Environment Reviews

There aren't any Environment reviews of SmartBug Media yet.
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What did you like most about the interview process?

Interviews Reviews

can schedule any time for interview

Review from IT Dept

What would you improve about your company's interview process?

Interviews Reviews

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What makes you most happy at work?

Outlook Reviews

Being able to learn new things.

Review from IT Dept

Having my work make a difference

Review from IT Dept

That I am kept busy on a regular basis and am trusted to figure out what works best for me in my job.

Review from IT Dept

The variety of what I get to do keeps my interest. I do not feel like I am wash/rinse/repeat each day.

Review from IT Dept

When I get to talk to my team and help them out

Review from IT Dept

What's going wrong and how can it be improved?

Outlook Reviews

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What do you like best about your company?

Outlook Reviews

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What would you most like to see improved at your company?

Outlook Reviews

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