SmileDirectClub – Not what I was expecting for a company that is built to make smiles. | Comparably

SmileDirectClub – Not what I was expecting for a company that is built to make smiles.

SmileDirectClub Claimed Company
SmileDirectClub is the next generation oral care company with the first medtech platform for teeth straightening. read more
EMPLOYEE
PARTICIPANTS
217
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RATINGS
4611
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Not what I was expecting for a company that is built to make smiles.

What do your coworkers need to improve and how could you work together better?

I might not be the best person in the world, but some coworkers lack empathy and people skills.

We're concerned by this, as we expect empathy and respect from all team members. We sure hope you will share with your leader and people support at [email protected].
What would you improve about your company's interview process?

Had to wait outside the installation for a long time, the lead who proceed with the interview was rude and not helpful, almost as if they don't care at all.

We're concerned to see this, as this is not in line with our expectations or standards in any way. We sure hope you will reach out to discuss further at [email protected].
What needs to change to make the company culture better?

The leaders (not all of them) need to be humble and help the people, not chase them as if they are prisoners. The company is amazing, but some people are making this entire experience traumatizing.

This is disheartening, as we want all team members to feel safe and supported in their work environment. Leadership is a big part of that, and this will be a major focus as we continue to grow. Thank you for sharing, and we hope you will continue to.
What's going wrong and how can it be improved?

I always wanted to work for Smile Direct Club and finally, I did. So excited I was finally accepted, but then this turns out to be not what everyone's is expecting. Had some issues with coworkers and leads that try to bring you down almost like harassment at a point I need psychological help.

We sure hope you will reach out to people support, as this is certainly not in line with our expectations. We expect all team members to feel safe, supported, and comfortable in their work environment: [email protected].

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