Smith Sales Department Employee Reviews
Briefly describe your overall experience at your company
Its a good place to work and play and interact on a international level.
Review from Sales Dept
Smith is like a family to me, I am spending more time at Smith then with my family.
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just like a family company, everyone work closely and help each other
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What do you like best about the leadership team?
reachable and down to earth and have their eye on the task at hand.
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Care about us and will help us to make deals
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Family, caring, fair, equal opportunity, Training
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The autonomy and the opportunity to try new things (with responsibility)
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Good communication and care employee as a family. Will share back to employee.
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What does the leadership team need to get better at?
Follow the same standards employees of the company are expected to meet. We're told to work as a team, but leadership will leave early while telling us to stay after our assigned hours to get an order out. Pay earned and work done also has never aligned to the current market.
Review from Sales Dept
Communication, directive, understanding the industry the products we sell and where our opportunities are, less speaking behind peoples backs and more direct feedback
Review from Sales Dept
Open, and honest communication with all the employees. Every employee has different needs which needs different strategies to be met.
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Onboarding needs improvement, little to no mentoring is provided. Actual team management and training are also an issue. The feedback provided by team leaders is strictly based on sales numbers. They are busy with their accounts and are not able to provide qualitative feedback to improve results
Review from Sales Dept
sharing information, not Selfish, treat everyone as a team member not isolate them. Choose a right person to be a team manager, the person must have the leadership/clear brain/open mind/experience/good personality/fight for the team.
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What is the best part about your compensation package?
commission and work hour freedom
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Annual health checkup and various activities
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Benefits employee first. Always trying to help where company can support the employees better
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incentive, business trip for customer visiting.
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Uncap Commission during shortage, monthly commission system
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Why do you feel undervalued and what would make you feel better about your compensation?
Salary is less as per market standards.
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Higher base salary. It would never cause me to leave but I do think they could do better. It has been brought to my manager's attention.
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Getting paid the same as other companies pay their employees with similar job title and responsibilities. Hardly any room for negotiation on pay, we're expected to be grateful with getting paid at all.
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it would be nice to receive a salary increase
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A higher base salary would
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What are some of the best things about your team?
we work as team where one is strong the other is weak but we help each other out
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Aggressive, fair, good communication, team work
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good communication. share the problem solving with each other.
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Working together as a team towards the same goal feels very good. Leader with clear direction and have a fair reward system
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everyone like to help each other
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What do your coworkers need to improve and how could you work together better?
Be more compassionate to other coworkers internally. The coworkers in my office have a 'it's for me or for nothing' approach. They don't think about the feelings about other coworkers and are selfish. Especially when there are time constraints that are not possible or when things don't go their way.
Review from Sales Dept
Accountability is preached but never put into action. There has never been an issue here where someone wasn't ready to place the blame on someone else.
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There is a clear difference between the locals and the international employees. Locals could make efforts to be more inclusive and respectful. Jokes on the clothing or belongings should not be tolerated, and when HR representatives should take actions when witnessing such behaviours
Review from Sales Dept
This is personal preference. My first priority is to a job well done and getting results for SMITH and myself. I tend to socialize less for those reasons
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Less cliquiness and more inclusion.
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What is most positive about the culture and environment at your company?
They see a problem and they try fix it.
Review from Sales Dept
Fast paced work environment with friendly co-workers
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The opportunity to be given the opportunity, responsibility and results. The opportunity to learn from experienced colleagues. The common goal and mindset of many people who want to make our company better.
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Family culture, taking care of everyone, both at work and psycologically
Review from Sales Dept
everyone will focus on work, fix the problem together instead of complaining about
Review from Sales Dept
What needs to change to make the company culture better?
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What did you like most about the interview process?
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What would you improve about your company's interview process?
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What makes you most happy at work?
the challenge of succeeding with the task Infront of me.
Review from Sales Dept
When I make deals successfully
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100% return on the effort I put in everyday
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to find a new opportunity everyday. to create big and small result oneself.
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Everyone come to work, simple without any politics. Everyone focus and work for the best output
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What's going wrong and how can it be improved?
Micromanagement, undeserved promotions and low pay.
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too serious internal competition and too tight restriction on compliance
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The company culture could be improved, there is one profile of employee that is more and more dominant and this lack of diversity in the profiles and cultures creates an environement that is not so comfortable for people that do not fit the dominant profile.
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It's just a slog when it's slow
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several teams in office and not help each. It maybe the company culture but it can be better. We felt management was not really help us but only for themselves. Team needs to start to gel.
Review from Sales Dept
What do you like best about your company?
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What would you most like to see improved at your company?
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