Sonic Drive-In – Co worker caused a scene infront of customers cause i clocked out without telling a sup., i did not know that was what to do. I was not briefed beforehand. He was screaming loud enough to wake up my newborn inside of my truck as my fiance was waiting on me.
Co worker caused a scene infront of customers cause i clocked out without telling a sup., i did not know that was what to do. I was not briefed beforehand. He was screaming loud enough to wake up my newborn inside of my truck as my fiance was waiting on me.
What's going wrong and how can it be improved?
The employees are crude and terrible people. They dont care how polite the customer is, its just food.
What does the leadership team need to get better at?
Informing new hires on certain policies. They also need to teach composer. One of the head chefs came outside and SCREAMED infront of customers.