Spirit Halloween Sales Department Employee Reviews
Briefly describe your overall experience at your company
What do you like best about the leadership team?
The Leadership is very open and has a direct line to any communication. Answers are given promptly or if unknown , the leadership makes it a point to find out quickly.
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We worked together well even if people talked about each other too much.
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Everyone collaborates extremely well, I have never had any problems. It's really nice that the people I work with will help me and I can help them. The environment is welcoming and customers are comfortable with asking questions and just chatting.
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Everyone is friendly and loves to help each other succeed.
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Hard-working people who care about their employees
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What does the leadership team need to get better at?
Experience communication following the rules understanding expectations knowing how to do their job being respectful open communication clear communication compliance appreciation for employees who have not only done their job well for many years but are putting off their lives for this job
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Everything they do. They need to respect thier employees
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Being more understanding and professional.
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To be present and not ask workers to lie to building inspectors, cops, & customers or work in places with no running water or air conditioning.
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Finding managers that know what they’re doing exactly. Managers who aren’t rude and demeaning. A manager who isn’t m
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What is the best part about your compensation package?
I liked that we got a 30 min break and 15 min breaks
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30% employee discount is by far the best!
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the discount on products I'd buy anyway
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Why do you feel undervalued and what would make you feel better about your compensation?
I work harder than anyone there and I get my hours cut
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Being a store manager (SM), I barely made more that the Assistant Managers and being the SM, there is a lot more responsibility. When the Assistant manager's pay raised, mine did not and I believe that to be unfair.
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I was asked to beyond what was required. A corporate manager tried to have me fired for reporting the illegal activities I witnessed. I recieved no apologies or gratitude. I spent a lot of money out of my own pocket trying to fix things. I would like to see next season actually be successful
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Don’t get paid hard
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Slightly higher pay, and security guards
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What are some of the best things about your team?
They are nice and polite but they don't work
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I don't have anything to say about this part
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I absolutely love my employees they are the only reason that I'm still there
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My fellow associates were so kind and excepting.
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My team was very energetic and task orientated. I knew that if there was something that needed to be done, it would be done in a timely manner. They were trustworthy and eager to excel in their job.
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What do your coworkers need to improve and how could you work together better?
Stop treating the new employees like they know absolutely nothing
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Upper management made no effort to hire employees for the season. We were understaffed and ended up with zero experience workers who played around on shopping carts and sat around smoking or disappearing while a select few did all the heavy lifting and maintenance
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Communication. You ask your coworker for something not demand. Like you’re not my higher up, treat
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Less personal talk at the workplace and more recovery on the floor. Some coworkers lack drive and have a lousy work ethic.
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Most of the coworkers are high schoolers, so they don't really care
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What is most positive about the culture and environment at your company?
The environment is very upbeat and the culture makes you want to hop on board. Being creative is a must.
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We all are there to get whats done.
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The fact I work with the customers and help them achieve the look they imagined. The joy I give by helping them makes my day alittle easier.
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Even when you mess up there's people that are willing to help and teach you.
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The atmosphere of the store makes it worth working
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What needs to change to make the company culture better?
Make it easier for employees to seek help when being treated unfairly.
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A lot more notice and training on how the job actually works and what company policies are etc. There were many many times were I was completely unaware of how my store is run and had to ask my sibling who worked at a different location.
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Better training for upper management. The store was ran by children with no banking, cash handling, customer service or general common sense skill. They had ad zero direction. Were left with no communicate and let to run wild and party like it was not a job but playground
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They need to pay their workers better and value their hard work. Instead of yelling at them
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The managers are always yelling at us for things we're not even doing, or doing wrong. They won't listen when we explain ourselves. Some supervisors are young, and they think just because they're in charge, they can be mean to us and there is nothing we can do about it.
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What did you like most about the interview process?
CJ was very fast and straight forward
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It was great till i realized they hired me and never told me my rate of pay or anything else important. I was told id have to watch training videos but i went straight into manual labor of setting the store up. No training. And the PPE provided didnt fit so it made it more dangerous for me.
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When it was over that was the best part
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The person interviewing me was very layed back.
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It was comfortable and casual.
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What would you improve about your company's interview process?
I was ready and eager to work. I put in applications. I had to just show up because nobody took time to call. I'm pretty sure it was my age. The DM is young and wanted her age group. She said she would call and never did. I show up the next day and get hired on the spot by another manager.
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What makes you most happy at work?
Being there and helping the guests
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Helping the public, finding what there looking for
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My team and the fact I am able to help put smiles on peoples faces when they find the costume or decor they are looking for.
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I personally love the job. Its seasonal but I'm afraid to go back after last falls disaster. I have fun interacting with customers. I have a extensive product knowledge and contribute my artistic talent to raise money for the charity they support. I built animatronics and I'm good at it.
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I like the compony that im working for and what I'll be doing that day.
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What's going wrong and how can it be improved?
I was treated horribly and then given almost no hours and not informed of it so i was left with even less. I just don't want anybody else to have to feel unsafe or like a criminal at their job that they were just hired at and told it would be just like another that trusted me to do everything alone
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Just management . Like I said if we had more managers that would hopefully help
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I think the managers need better training on how to treat their employees and not to assume things.
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What do you like best about your company?
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What would you most like to see improved at your company?
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