SPS Commerce HR Department Employee Reviews
Briefly describe your overall experience at your company
Review from HR Dept
Review from HR Dept
Review from HR Dept
What do you like best about the leadership team?
Transparent communication and empowerment of employees
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they seem genuine and authentic
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They are strait to the point
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They take steps to keep SPS an industry leader. Solid planning and execution. They treat their teams well and with respect - and those teams treat others with the same respect.
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Kind and strategic leaders who are visible to all employees
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What does the leadership team need to get better at?
Company is run like an investment, not like a place where people should want to make long term careers. All emphasis is on business goals and very little on employee development.
Review from HR Dept
Paying people fairly. I am about 30% below market rate in my position. There are no bonuses and benefits have gotten worse. My merit increase was 1% this year. We always talk about another quarter of growth but why should the average employee care?
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What is the best part about your compensation package?
The annual base salary is OK
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my role is bonus eligible
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The ESPP is a great benefit. Competitive benefit package, in general.
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Individual compensation and MIP as well as the ESPP. It is wonderful to have the option to buy stock in our stable, growing company.
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Time balance between home/work - PTO
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Why do you feel undervalued and what would make you feel better about your compensation?
I do extra work for the HR department but this not changed in my contract yet. Needs to be changed and put the tasks that I do also in my contract and paid fairly for this extra work.
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there needs to be a chance for bonuses or additional monetary gifts as an hourly employee, medium/low wages are a common theme for individual contributors
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My workload has knowingly increased but my compensation hasn't
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The cost of living and commuting to downtown is too high for the salary I make. I barely make enough to justify sending my kids to daycare.
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Better benefits offering and recognized for the work I contribute
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What are some of the best things about your team?
Culture awareness, international team, motivation, engagement
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we come together for a common purpose
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open, friendly, honest, strait to the point, hard workers
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Very hard working, dedicated, smart, talented people who are passionate about the business and the role that they play.
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we care about each other on a personal basis as well as support the work each other does
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What do your coworkers need to improve and how could you work together better?
Set clear expectations. Put less emphasis on rank and title, be less demeaning to lower level employees.
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I prefer working alone so I don't look forward to interactions. Some are amazing, some do the bare minimum and complain a lot so it balances out to average.
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This would take way more than 3 minutes to answer.
Review from HR Dept
We need clearer expectations about roles and responsibilities, and more clearly defined processes to successfully interact together.
Review from HR Dept
What is most positive about the culture and environment at your company?
The company values and acceptance of culture differences per country
Review from HR Dept
There is always something to do, teams really do collaborate, and questions are encouraged
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open and honest and friendly
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They try to be inclusive and proactive about creating opportunities for people to contribute and collaborate.
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the actual office space if fantastic and fosters a communal work space as well as options to be in solitude for necessary quiet work time.
Review from HR Dept
What needs to change to make the company culture better?
There's a lot of emphasis on management, but very little emphasis on leadership - there's a difference! At least in my department it seems like people think they look good by making others look bad - there isn't a 'rising' tide mentality.
Review from HR Dept
What did you like most about the interview process?
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What would you improve about your company's interview process?
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What makes you most happy at work?
My responsibilities and collaboration with stakeholders
Review from HR Dept
getting to solve problems and talk to people
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that every day can be different and that makes it nice
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Making a positive impact. Being successful at accomplishing things and setting others and the company up for success.
Review from HR Dept
Our teams, the people we get to collaborate with and the culture. It is welcoming and collaborative.
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What's going wrong and how can it be improved?
I work in a part of the business that isn't customer-facing, so there's a lot that could be improved. We do a ton of manual work since our infrastructure is very old. Not great for morale and not a great place to develop your career.
Review from HR Dept
What do you like best about your company?
There aren't any Outlook reviews of SPS Commerce yet.
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What would you most like to see improved at your company?
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