Comparably Awards

T-Mobile Claimed Company

We’re changing the wireless industry for good. That’s why we are the Un-carrier. And #WeWontStop. read more

EMPLOYEE PARTICIPANTS: 2068

TOTAL RATINGS: 21277

CEO: Mike Sievert

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T-Mobile Customer Success Department Culture

On Comparably 4 employees in T-Mobile's Customer Success department have rated their company’s overall culture grade a D+ contributing a total of 72 ratings. Most employees in Customer Success department have a minimum of Over 10 Years of work experience and have worked at T-Mobile for Less than 1 Year. Customer Success employees rate the categories Manager, Executive Team, and Meetings the highest while rating CEO Rating, eNPS, and Outlook the lowest.

Based on users who have contributed to ratings on Comparably the Customer Success department consists of 53% men and 47% women.

Manager

Top 20% This score puts T-Mobile in the Top 20% of similar sized companies on Comparably

Manager Score at T-Mobile is rated a B+ by 4 employees.

Executive Team

Top 40% This score puts T-Mobile in the Top 40% of similar sized companies on Comparably

Executive Team Score at T-Mobile is rated a B- by 4 employees.

Meetings

Bottom 40% This score puts T-Mobile in the Bottom 40% of similar sized companies on Comparably

Meetings Score at T-Mobile is rated a C by 4 employees.

Team

Bottom 35% This score puts T-Mobile in the Bottom 35% of similar sized companies on Comparably

Team Score at T-Mobile is rated a C- by 4 employees.

Leadership

Bottom 35% This score puts T-Mobile in the Bottom 35% of similar sized companies on Comparably

Leadership Score at T-Mobile is rated a C- by 4 employees.

Compensation

Bottom 25% This score puts T-Mobile in the Bottom 25% of similar sized companies on Comparably

Compensation Score at T-Mobile is rated a D+ by 4 employees.

Happiness

Bottom 25% This score puts T-Mobile in the Bottom 25% of similar sized companies on Comparably

Happiness Score at T-Mobile is rated a D+ by 4 employees.

Work Culture

Bottom 20% This score puts T-Mobile in the Bottom 20% of similar sized companies on Comparably

Work Culture Score at T-Mobile is rated a D by 4 employees.

Environment

Bottom 15% This score puts T-Mobile in the Bottom 15% of similar sized companies on Comparably

Environment Score at T-Mobile is rated a D by 4 employees.

Retention

Bottom 15% This score puts T-Mobile in the Bottom 15% of similar sized companies on Comparably

Retention Score at T-Mobile is rated a D by 4 employees.

Perks And Benefits

Bottom 20% This score puts T-Mobile in the Bottom 20% of similar sized companies on Comparably

Perks And Benefits Score at T-Mobile is rated a D by 4 employees.

Outlook

Bottom 15% This score puts T-Mobile in the Bottom 15% of similar sized companies on Comparably

Outlook Score at T-Mobile is rated a D by 4 employees.

eNPS

Bottom 10% This score puts T-Mobile in the Bottom 10% of similar sized companies on Comparably

eNPS at T-Mobile is rated a D- by 4 employees.

CEO Rating

Bottom 5% This score puts T-Mobile in the Bottom 5% of similar sized companies on Comparably

CEO Rating at T-Mobile is rated a F by 4 employees.

Professional Development

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Office Culture

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Gender

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Diversity

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Other Departments at T-Mobile

Office Culture at T-Mobile Locations

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