Taco Bell CS Rep Employee Reviews
Briefly describe your overall experience at your company
It's fine. Except the pay is terrible with no outlook to climb the company ladder.
Review from Customer Support Dept
Review from Customer Support Dept
I enjoy working for the company when and if they treat their employees fairly.
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Review from Customer Support Dept
Review from Customer Support Dept
What do you like best about the leadership team?
Very understanding ad polite and willing to answer given question
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They make time to listen to our concerns
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How friendly they can be
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I need more time with the company to give a honest opinion. so far people in leadership positions under the manager need to be refreshed or replaced they seem to comfortable and do not follow guidelines or do much.
Review from Customer Support Dept
friendly and outgoing smart nice super
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What does the leadership team need to get better at?
Communication and food quality, as well as customer service.
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Treating co-workers/ employees with respect
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Giving other people directions more often
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There needs to be better training and coaching
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It’s horrible they talk about you before help
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What is the best part about your compensation package?
The package comes with everything.
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For being fast good iys good
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My dental insurance cause I don't have any
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Bonuses easy to get or earn
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We don't have a compensation package
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Why do you feel undervalued and what would make you feel better about your compensation?
Minimum wage for a high intensity job
Review from Customer Support Dept
I get paid less then my peers and I work more hours then most of them and don?
Review from Customer Support Dept
The pay is much lower than what you'd expect from the amount of work load.
Review from Customer Support Dept
due to the city i work in i make less than other locations. and you have to basically work overtime to make a decent check which takes away of the flexibility the job offers. and you do a lot for lil pay
Review from Customer Support Dept
I work every hard more than others
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What are some of the best things about your team?
Friendship and communication is there best part
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They are hard-working and treat customers fairly.
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they are helpful at times.
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nice friendly super clean outgoing
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Because we can work together
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What do your coworkers need to improve and how could you work together better?
Tangia at beaufort store just needs to be fired , disrespectful, rude to customers , mistreat employees .
Review from Customer Support Dept
by not being lazy and help out
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Need to listen and work together.
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They need to prepare the next shift with the things that they need instead of the next shift coming in and nothing is done and it makes more work for them
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Improve in coordination and speaking
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What is most positive about the culture and environment at your company?
The team members are the best and help me when the customers constantly put us down
Review from Customer Support Dept
Everyone is cool except for managers of the supervisors
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The customers are the most positive part
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The food is appetizing and customers are mostly satisfied.
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we work together to get the job done
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What needs to change to make the company culture better?
Better attitude and no pressure.
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Better communication skills amongst workers
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Everything is always a mess and everyone is always confused.
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What did you like most about the interview process?
They really wanted to get to know about me and what i like to do outside just all around respectful and polite
Review from Customer Support Dept
The manager made it fun and exciting
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The questions were easy and the interviewee was down to earth. It didn't feel interrogating.
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straight to the point did not drag on and let me know right away if i got the job or not,
Review from Customer Support Dept
intelligent fast nice interesting scary
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What would you improve about your company's interview process?
They wait weeks to contact potential employees. People need jobs and don't have a month to wait for them.
Review from Customer Support Dept
Actually make eye contact with the one interviewing
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What makes you most happy at work?
Meeting my new co workers
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Interacting with the customers on a daily basis
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interacting with customers and making money
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Making money and seeing new people
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getting the job done and being acknowledged for my work
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What's going wrong and how can it be improved?
I need to be paid more
Review from Customer Support Dept
i am human no one looks forward to work every day.
Review from Customer Support Dept
My manager can be very disrespectful and lazy he never tries to help when we're busy and I am a female and I am made to unload the truck and stock everything by myself and I don't think it's fair that no one ever tries to help me and on top of it I have to make all the food and get the orders out
Review from Customer Support Dept
I understand the need to exceed customer expectations, but training and cross training helps all employees fill any role needed so that no one person is burned out by being the closing drive thru order taker Fridays and Saturdays in a store that does $40000 a week in sales.
Review from Customer Support Dept
It to actually feel and be a team
Review from Customer Support Dept
What do you like best about your company?
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What would you most like to see improved at your company?
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