Texas Roadhouse Customer Success Department Employee Reviews
Briefly describe your overall experience at your company
Review from Customer Success Dept
What do you like best about the leadership team?
Very good team and helpful
Review from Customer Success Dept
What does the leadership team need to get better at?
Being leaders and being kind
Review from Customer Success Dept
Handling its employees and how toxic they are and learn how to speak up properly
Review from Customer Success Dept
Communication and team work. Listening to employee feedback
Review from Customer Success Dept
What is the best part about your compensation package?
Benefits are good we get paid minimum wage plus tips
Review from Customer Success Dept
Why do you feel undervalued and what would make you feel better about your compensation?
Feeling heard, more help, better pay
Review from Customer Success Dept
Majority of the managers ignore what we say, when we do speak up; we are reprimanded and sent home. I would love to have lunch breaks and breaks.
Review from Customer Success Dept
What are some of the best things about your team?
My team is amazing every single employee is great. We work together as a team/ family.
Review from Customer Success Dept
What do your coworkers need to improve and how could you work together better?
More training and team work
Review from Customer Success Dept
What is most positive about the culture and environment at your company?
Sometimes they respect me and sometimes enjoy my company
Review from Customer Success Dept
Nothing is positive about this work environment
Review from Customer Success Dept
Everyone is treated like family and we work together as a team. Great communication with everyone and great customer service.
Review from Customer Success Dept
What needs to change to make the company culture better?
Starts from the top down. More positivity and assistance
Review from Customer Success Dept
What did you like most about the interview process?
Getting a text message from a manager's personal number about what days they wanted me to come in.
Review from Customer Success Dept
No formality and talked to me like we are having a general conversation. Hired the same day as the interview. Very respectful and great personality. Great customer service. :)
Review from Customer Success Dept
What would you improve about your company's interview process?
There aren't any Interviews reviews of Texas Roadhouse yet.
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What makes you most happy at work?
The customers make me smile.
Review from Customer Success Dept
Being treated like family. My work being valued and appreciated daily. Being able to be versatile/adaptable within the company and applying my skills from other experiences to my job. Also learning more about other jobs within the roadhouse. Flexible with scheduling.
Review from Customer Success Dept
What's going wrong and how can it be improved?
More assistance ans training from management
Review from Customer Success Dept
No a/c on the line which causes people to die out faster in their shifts
Review from Customer Success Dept
What do you like best about your company?
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What would you most like to see improved at your company?
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