The Leading Hotels of the World Customer Success Department Employee Reviews | Comparably
More than 50 Leading Hotels Receive Travel + Leisure World’s Best Awards
The Leading Hotels of the World, Ltd. is a collection of authentic and uncommon luxury hotels. Comprised of more than 400 hotels in over 80 countries, our hotels embody the very essence of their destinations. Offering varied styles of architecture and design, and immersive cultural experiences delivered by passionate people, our collection is curated for the curious traveler in search of their next discovery. read more
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EMPLOYEE
PARTICIPANTS
96
TOTAL
RATINGS
2784

The Leading Hotels of the World Customer Success Department Employee Reviews

What do you like best about the leadership team?

Leadership Reviews

basically their transparency and how they care their employees

Review from Customer Success Dept

transparency (as far as I know), ref. the company and our financial status throughout COVID and beyond.

Review from Customer Success Dept

Our leaders are dedicated to the success of the company

Review from Customer Success Dept

Transparency, as well as managing with love and care.

Review from Customer Success Dept

Professionalism. Dedicated to the success of the company

Review from Customer Success Dept

What does the leadership team need to get better at?

Leadership Reviews

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What is the best part about your compensation package?

Compensation Reviews

the bonus through the year, and the travel benefit

Review from Customer Success Dept

401k contribution and a reasonable medical package

Review from Customer Success Dept

Monthly salary is good. Bonus is ok

Review from Customer Success Dept

Health insurance in my region is very good

Review from Customer Success Dept

Being given flexibility and trust in accomplishing my job

Review from Customer Success Dept

Why do you feel undervalued and what would make you feel better about your compensation?

Compensation Reviews

I feel very valued, though adjustment in compensation is needed due to increased inflation and significant increase in cost of living, rent, etc.

Review from Customer Success Dept

Fair compensation and bettter benefirs

Review from Customer Success Dept

What are some of the best things about your team?

Team Reviews

we are all motivated and we support each other as coworker and human being

Review from Customer Success Dept

team works well together and always covers whenever someone is not available, etc.

Review from Customer Success Dept

We take our jobs very seriously and highly result driven. The job gets done no matter what the circumstances are.

Review from Customer Success Dept

They are dedicated, professional and savvy

Review from Customer Success Dept

They are kind people and interested in learning about the industry to support our Hoteliers.

Review from Customer Success Dept

What do your coworkers need to improve and how could you work together better?

Team Reviews

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What is most positive about the culture and environment at your company?

Environment Reviews

the diversity, everyone matters regardless the competencies

Review from Customer Success Dept

being able to have open conversations

Review from Customer Success Dept

Family culture. The number of years employees work at LHW say it all.

Review from Customer Success Dept

Everyone seems to enjoy what they are doing. There is a clear intention to create a positive work environment; we still have opportunities here

Review from Customer Success Dept

LHW is Family. We can tell from the leadership team, CEO, VP´s, all departments the sense of belonging and how people always want to improve their skills and this is supported by my d

Review from Customer Success Dept

What needs to change to make the company culture better?

Environment Reviews

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What did you like most about the interview process?

Interviews Reviews

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What would you improve about your company's interview process?

Interviews Reviews

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What makes you most happy at work?

Outlook Reviews

when people lissten to me when I get compliments when someone can't wait to talk to me when there are real inteactions

Review from Customer Success Dept

being part of a great company that represents the best hotels in the world

Review from Customer Success Dept

No two days are alike. Learning new things every day. It is what I love doing, therefore does not feel like work. Most importantly, what I say and do matters.

Review from Customer Success Dept

feedback from hoteliers. I have met great people

Review from Customer Success Dept

I feel part responsible for the success of the company and it is my interest that we not only suceed but surpess the levels - in terms of quality, revenue, etc

Review from Customer Success Dept

What's going wrong and how can it be improved?

Outlook Reviews

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What do you like best about your company?

Outlook Reviews

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What would you most like to see improved at your company?

Outlook Reviews

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