TikTok Customer Success Department Employee Reviews
Briefly describe your overall experience at your company
I really enjoy doing my videos and having natural fun with people
Review from Customer Success Dept
What do you like best about the leadership team?
There aren't any Leadership reviews of TikTok yet.
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What does the leadership team need to get better at?
Leadership next to improve their overall business landscape knowledge and improve middle management hiring. More transparency is crucial.
Review from Customer Success Dept
What is the best part about your compensation package?
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Why do you feel undervalued and what would make you feel better about your compensation?
Promotions are based on internal politics. Compensation is completely non-transparent. Colleagues doing the same role at the same level will have wildly different salaries.
Review from Customer Success Dept
What are some of the best things about your team?
I love the interactive and the way they love watching us develop our material
Review from Customer Success Dept
I like the interview that the next guy responds with happy sincerely when I interview someone
Review from Customer Success Dept
The team are eager and excited to be working at TIkTok
Review from Customer Success Dept
What do your coworkers need to improve and how could you work together better?
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What is most positive about the culture and environment at your company?
Most of the people are very polite and respectful and positively encourages everyone
Review from Customer Success Dept
I like the interview that the next guy responds with happy sincerely when I interview someone
Review from Customer Success Dept
People are excited to be at tiktok
Review from Customer Success Dept
What needs to change to make the company culture better?
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What did you like most about the interview process?
It was extremely easy-going and it was a step by step process
Review from Customer Success Dept
I like the interview that the next guy responds with happy sincerely when I interview someone
Review from Customer Success Dept
What would you improve about your company's interview process?
The interview questions and presentation tasks are completely unrelated to the role. This has lead to many under or mis-qualified candidates being hired and finding the role difficult.
Review from Customer Success Dept
What makes you most happy at work?
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What's going wrong and how can it be improved?
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What do you like best about your company?
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What would you most like to see improved at your company?
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