Torrid Sales Department Employee Reviews
Briefly describe your overall experience at your company
Review from Sales Dept
Review from Sales Dept
What do you like best about the leadership team?
They are extremely positive, understanding, great listeners, open to feedback, caring for the field and extremely customer service oriented and focused.
Review from Sales Dept
My cowokers are great employees and teachers and have never let me down. My manager is a deceitful and manipulative.
Review from Sales Dept
I have worked at both torrid and Lane Bryant and i would say Torrid is amazing from top to bottom.
Review from Sales Dept
Amazing leadership team that wants every employee's input, regardless of their job title. They also focus heavily on the customer. Customer service is truly number one!
Review from Sales Dept
I'm profoundly frustrated with my leadership team, if we're talking about regional management and above. There are SERIOUS quality control issues in the manufacture and shipment of our products. LISTEN TO YOUR SALES TEAMS AND CUSTOMERS, OR BUSINESS WILL CONTINUE TO SUFFER.
Review from Sales Dept
What does the leadership team need to get better at?
creating a less toxic and hostile environment for autistic employees.
Review from Sales Dept
Everything - literally. Its a horror show.
Review from Sales Dept
Empowering and trusting their employees.
Review from Sales Dept
The people who work at my store are great and deserve to be compensated for the amount of work and effort put into the job. This job is extremely demanding the company has unrealistic expectations for the employees yet they still deliver and get crapped on by the company, Torrid bullies lower staff.
Review from Sales Dept
Better communication, better pay and treating employees better
Review from Sales Dept
What is the best part about your compensation package?
Good medical benefits and 50% discount on the product. Good pay and bonus structure.
Review from Sales Dept
The amount we get paid for retail as well as they took great care of us when we were shut down for covid.
Review from Sales Dept
Bonus program is amazing and fair
Review from Sales Dept
Monthly bonuses for making plan
Review from Sales Dept
They pay you well and when your store bonuses you get ten dollars toward buying clothes.
Review from Sales Dept
Why do you feel undervalued and what would make you feel better about your compensation?
my store creates such a toxic environment that I have multiple panic attacks, I have had no compensation.
Review from Sales Dept
I do most of the work while everyone else sits around I feel
Review from Sales Dept
As a manager, i was being paid under $10/hour. I was working 40-45 hours a week at PARTTIME. My manager made sure to exile us from parts of the store if she felt we were out performing her. I was taken advantage of MULTIPLE times.
Review from Sales Dept
The pay is fine. The benefits are too expensive. They heavily depend on customer surveys which can be falsified, or done by friends, as a metric for performance.
Review from Sales Dept
Better treatment from upper management and HR
Review from Sales Dept
What are some of the best things about your team?
They are honest, real, vulnerable, uplifting, and all have a common goal.
Review from Sales Dept
They are kind, helpful and supportive.
Review from Sales Dept
We share a common theme or goal. To dress confident and feel confident in our own skin. We share this with our customers. We are empathetic to plus size or curvy people and the stereotypes we encounter.
Review from Sales Dept
Positive, fashionable, ambitious, & compassionate
Review from Sales Dept
I work with a great hardworking team of ladies. I love seeing them every day
Review from Sales Dept
What do your coworkers need to improve and how could you work together better?
one of my coworkers is the most toxic and hostile woman I have ever met, she needs to be extremely less hostile.
Review from Sales Dept
Respect for both employees and customers. Actually doing there job and not just standing around doing nothing
Review from Sales Dept
Better communication and understanding from all would make the work place a better place to work.
Review from Sales Dept
My coworkers need to improve communication, teamwork and organization. No one should be treated like a maid. The environment is very toxic because a majority of them will undermine, gossip, and isolate you. Even though it varies by location, I would not work here(no training and toxic environment)
Review from Sales Dept
again more communication and team work rather than an assigning of roles for individual tasks that everyone should be made responsible for. a lack of consequence and responsibility allows for unequal distribution of work
Review from Sales Dept
What is most positive about the culture and environment at your company?
working with lovely customers and helping folks, that's it.
Review from Sales Dept
The way the executive team and leaders treat their teams and people.
Review from Sales Dept
Torrid offers clothes to beautifully fit curvy people. However, they charge inflated prices and don't listen to input about fashion and styles their customers are looking for.
Review from Sales Dept
The clothes, the coworkers (not management), and the customers
Review from Sales Dept
Inclusive of all races, sexual orientation, and fashion style
Review from Sales Dept
What needs to change to make the company culture better?
A new manager that won't literally LIE about you
Review from Sales Dept
managers that sincerely care for their employees and district managers that are involved in their work and are help accountable for more than sending an email or two. they should be in the stores more often and leading by example and showing the proper way to handle situations.
Review from Sales Dept
Depends on the mood of the employees
Review from Sales Dept
What did you like most about the interview process?
I interviewed with 5 different people. My experience interviewing with the Regional Director, Vice President of Stores, and Head of Operations were all pleasant experiences.
Review from Sales Dept
There is not a lot to say, standard interviewing process.
Review from Sales Dept
It was relaxed and more like a friendly conversation
Review from Sales Dept
It was a conversation more than an interview
Review from Sales Dept
The manager was really nice at the time and the process was very easy.
Review from Sales Dept
What would you improve about your company's interview process?
actually writing down people's disabilities and listening.
Review from Sales Dept
How about be honest about how you'd treat people
Review from Sales Dept
Just stop lying to potential employees
Review from Sales Dept
Get rid of store managers that are patronizing and degrading within their interview process
Review from Sales Dept
What makes you most happy at work?
The people I work with and for, the customer connections and care, growing and developing people to meet their goals and potential.
Review from Sales Dept
Customers and the fashion are my zen at Torrid
Review from Sales Dept
It's very satisfying to have a customer enjoy trying on a pair of well-fitting jeans or a comfortable bra when that is so often denied curvy folk.
Review from Sales Dept
Uplifting other people by helping them feel confident in their bodies
Review from Sales Dept
Selling amazing clothes to my customers and seeing my co workers
Review from Sales Dept
What's going wrong and how can it be improved?
The CEO doesnt listen. Management doesnt listen.
Review from Sales Dept
I need more and better training, more than "you did this wrong, why?" And an angry explanation of what I need help with. A keyholder manual would help immensely.
Review from Sales Dept
the company is making too many changes too quickly and are expanding beyond their knowledge. they require too much out of a single worker and do not provide the time or resources in order to do a satisfactory job, then force the employee to be accountable
Review from Sales Dept
If you complain to higher up people nothing is ever done. It’s swept under the rug. They only care about numbers.
Review from Sales Dept
Co workers need to be held accountable but usually are not.
Review from Sales Dept
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