Good and best ongoing work experience.
What do you like best about the leadership team?
They are open for discussions and willing to listen
What is most positive about the culture and environment at your company?
Career growth is possible for those who perform, with good character and leadership package.
What are some of the best things about your team?
We are open to new updates, process-wise, and knowledge-wise, and we motivate each other, working to achieve a common goal.
What makes you most happy at work?
Helping my teammates/agents, Coaching, sharing best practices, cascading updates, celebrating small wins, motivating my team members, and seeing them grow, level up, and become part of the Support group.
Why do you feel undervalued and what would make you feel better about your compensation?
Most of the time Agents has better or higher Compensation per cut-off or every pay day than Team Leaders, as new as 30 - 60 days tenure, they can earn as much as 14-16k for one cut-off. TP's based pay for TLs are far way lower compared to other BPO Nationwide and even Citywide.
Other Employee Reviews for TP
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