Over-all i am happy with my experience. There have been challenges but have been able to overcome them. There are certain situations that are not ideal but i think it's normal in any workplace.
Briefly describe your overall experience at your company
it's all good. It's really the people that i work with that makes it a great place to be at.
Briefly describe your overall experience at your company
I am happy for the opportunities that have been presented to me while employed at Teleperformance. The challenges that i have faced has allowed me to become a better employee
Briefly describe your overall experience at your company
Over-all, its good, especially specific to my current team and cluster, we work well together and leverage each other's strengths to deliver / exceed expectations
What do you like best about the leadership team?
I appreciate the transparency within the team
What are some of the best things about your team?
i like their adaptability, focus and rigor
What are some of the best things about your team?
Focused, dedicated, quick learners, adaptability and passionate
What are some of the best things about your team?
Passionate, driven, focused, well coordinated, hard working
What do you like best about the leadership team?
Some offer guidance/mentoring, transparent for the most part
What do you like best about the leadership team?
Helpful, transparent, motivational, encouraging, knowledgeable
What are some of the best things about your team?
Passionate, focused, dedicated, eager to learn, displays team work
What makes you most happy at work?
Being able to help people
What is most positive about the culture and environment at your company?
my immediate team feels like family the rest, not so much
What is most positive about the culture and environment at your company?
the company incorporates a lot of wellness programs into our day to day
What is most positive about the culture and environment at your company?
family - feel, being able to connect with most of those that i interact with
What is most positive about the culture and environment at your company?
Very engaging, although, at the leadership level, there are inconsistencies in terms of engagement/learning opportunities.
Why do you feel undervalued and what would make you feel better about your compensation?
yes, in comparison to other key players in the space, comp and benefits isn't comparable
Why do you feel undervalued and what would make you feel better about your compensation?
Comp is not comparable to market, making it more competitive would be good for employees
What makes you most happy at work?
Getting things done, being able to teach and develop my team, camaraderie with my team, my team's ranking
What makes you most happy at work?
Being able to accomplish tasks, being able to deliver improvements on kpi performance, being able to inspire and teach others
What makes you most happy at work?
Being able to help people develop and being able to meet/exceed client expectations. The occasional kudos received from leaders is also great
Why do you feel undervalued and what would make you feel better about your compensation?
Offer competitive package, avoid changing bonus/incentives without proper advance notification and no clear details. Look into extending Health Care benefits to immediate family at no cost to employee
Why do you feel undervalued and what would make you feel better about your compensation?
The workload tend to be overwhelming and sometimes, feels like there's an expectation to take on more work just because you are at a certain level without consideration of client demands regardless of program size. Would be nice if TP assess market comp at all levels and try to be competitive.
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