
Agent-friendly is shown in our leadership team.
Talking with colleagues and resolving our customers concerns.
If we have allowance in our respective account or program.
The Target Team is always approachable while maintaining a professional demeanor, which I have observed.
When we're not performing our best in the KPI, TP always offers us another opportunity to join a different program they have. It's great to know that they believe in giving us a fresh start!