Tropical Smoothie Cafe CS Rep Employee Reviews | Comparably
Tropical Smoothie Cafe Claimed Company
"Tropical Smoothie Cafe provides sandwiches, wraps, salads and soups." read more
EMPLOYEE
PARTICIPANTS
1135
TOTAL
RATINGS
9343
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Tropical Smoothie Cafe CS Rep Employee Reviews

Briefly describe your overall experience at your company

What do you like best about the leadership team?

Leadership Reviews

They are very helpful during training.

Review from Customer Support Dept

What does the leadership team need to get better at?

Leadership Reviews

They need to better communicate with employees and give a better understanding of what's expected if everyone

Review from Customer Support Dept

What is the best part about your compensation package?

Compensation Reviews

My pay rate and getting a raise after my probationary period as well as every year employees receive a raise in September.

Review from Customer Support Dept

Why do you feel undervalued and what would make you feel better about your compensation?

Compensation Reviews

Larger wages would make me feel like my time is more valued

Review from Customer Support Dept

What are some of the best things about your team?

Team Reviews

They’re helpful, they’re very sociable, they have no problem explaining or

Review from Customer Support Dept

What do your coworkers need to improve and how could you work together better?

Team Reviews

They need to learn to communicate without screaming at each other

Review from Customer Support Dept

They all seem cool but there are some that's lazy

Review from Customer Support Dept

What is most positive about the culture and environment at your company?

Environment Reviews

There is nothing positive about it other than the discount for working there

Review from Customer Support Dept

Everyone is so happy and patient.

Review from Customer Support Dept

What needs to change to make the company culture better?

Environment Reviews

There aren't any Environment reviews of Tropical Smoothie Cafe yet.
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What did you like most about the interview process?

Interviews Reviews

The old manager before he quit was great

Review from Customer Support Dept

It was fast, the questions were easy to understand and answer, it wasn’t any overbearing questions that you really had to think about and they were straight forward questions. The interviewer was very nice and smiled a lot and it put me in a good mood and made me feel confident about working

Review from Customer Support Dept

What would you improve about your company's interview process?

Interviews Reviews

There aren't any Interviews reviews of Tropical Smoothie Cafe yet.
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What makes you most happy at work?

Outlook Reviews

Learning new things every time I go to work, talking to my coworkers, not having to deal with customer complaints and I’m always busy d

Review from Customer Support Dept

What's going wrong and how can it be improved?

Outlook Reviews

The works here all call it tropical hell and we hate going in everyday

Review from Customer Support Dept

What do you like best about your company?

Outlook Reviews

There aren't any Outlook reviews of Tropical Smoothie Cafe yet.
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What would you most like to see improved at your company?

Outlook Reviews

There aren't any Outlook reviews of Tropical Smoothie Cafe yet.
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