USI Insurance Services Customer Support Department Employee Reviews
Briefly describe your overall experience at your company
Exciting place to work. Innovative company with a strong focus on employee morale and engagement.
Review from Customer Support Dept
Positive, with constant challenges and opportunity to stretch.
Review from Customer Support Dept
Review from Customer Support Dept
Review from Customer Support Dept
What do you like best about the leadership team?
Accessible, engaged, committed to company goals but not at employee expense
Review from Customer Support Dept
they are good listeners while clearly defining goals
Review from Customer Support Dept
Accountability by leadership. Social gatherings
Review from Customer Support Dept
Leadership of this large company still operates as a small business where they are personal, build relationships with the entire organization, and open to hearing new ideas.
Review from Customer Support Dept
What does the leadership team need to get better at?
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What is the best part about your compensation package?
Competitive pricing, robust benefits, wellness initiatives not only help reduce cost but saves lives
Review from Customer Support Dept
Nothing extraordinary for a non producer, but still fair.
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I like that there are options.
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We have the best benefits of any company I have worked for. I feel confident in my health care, 401k, and PTO.
Review from Customer Support Dept
Why do you feel undervalued and what would make you feel better about your compensation?
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What are some of the best things about your team?
Supportive team atmosphere, client-driven, talented individuals
Review from Customer Support Dept
Teamwork and willingness to step up to do whatever it takes.
Review from Customer Support Dept
Willing to help others and thoughtful
Review from Customer Support Dept
What do your coworkers need to improve and how could you work together better?
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What is most positive about the culture and environment at your company?
There is a lot of collaboration from leadership to entry level. Everyone's voice is heard.
Review from Customer Support Dept
Professional, Kind and understanding environment with a commitment to innovate.
Review from Customer Support Dept
The culture is fun-loving and upbeat
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What needs to change to make the company culture better?
Pay increase structure would be nice
Review from Customer Support Dept
What did you like most about the interview process?
Takes a long time to be onboarded
Review from Customer Support Dept
There was significant opportunity to obtain answers about the company during the interview and work with the recruiter.
Review from Customer Support Dept
It was standard, easy to do
Review from Customer Support Dept
What would you improve about your company's interview process?
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What makes you most happy at work?
Salary, ability to provide clients with resources and expertise they need
Review from Customer Support Dept
Winning a new account as a team, providing solutions that an account has never before seen, protecting revenue streams for my clients.
Review from Customer Support Dept
The people I work with
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What's going wrong and how can it be improved?
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What do you like best about your company?
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What would you most like to see improved at your company?
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