Underdog Customer Support Department Employee Reviews | Comparably
Underdog Claimed Company
We’re the fastest-growing sports gaming company ever. Our mission is to build innovative games and products for American sports fans. Founded in 2020, our team built three of today's most widely played fantasy games and successfully launched the largest contest in the history of fantasy sports: a $15M NFL Best Ball tournament -- and there’s a lot more to come. Underdog’s modern tech environment and in-house product development allow us to continuously deliver the best experiences for our users. read more
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EMPLOYEE
PARTICIPANTS
110
TOTAL
RATINGS
3191

Underdog Customer Support Department Employee Reviews

What do you like best about the leadership team?

Leadership Reviews

Though it is a remote-first company, there is a lot of emphasis on engagement and its easy to settle into this work and be collaborative.

Review from Customer Support Dept

The leadership team treats us like family.

Review from Customer Support Dept

Open, willing to listen, cares about employees

Review from Customer Support Dept

What does the leadership team need to get better at?

Leadership Reviews

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What is the best part about your compensation package?

Compensation Reviews

Salary + ISO is great. Benefits are also really affordable.

Review from Customer Support Dept

Solid comp package all around!

Review from Customer Support Dept

The competitive wage allows you to have a financial freedom and allows me to come to work and perform to the best of my abilities.

Review from Customer Support Dept

Option to have free insurance/unlimited PTO

Review from Customer Support Dept

Why do you feel undervalued and what would make you feel better about your compensation?

Compensation Reviews

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What are some of the best things about your team?

Team Reviews

Relaxed and receptive. There is also a great amount of respect everyone has for each other.

Review from Customer Support Dept

Never feels like co-workers. Just feels like friends/family

Review from Customer Support Dept

Always willing to help, answers all my questions even if they become repetitive

Review from Customer Support Dept

What do your coworkers need to improve and how could you work together better?

Team Reviews

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What is most positive about the culture and environment at your company?

Environment Reviews

I can feel the company's values shine through the work we do, the people we do it with and the results we generate. Not a lot of companies follow through on their values, but this is a first for me, especially only in the first few months of being here.

Review from Customer Support Dept

Everyone seems to support each others goals

Review from Customer Support Dept

Open and accepting of all people from all walks of life

Review from Customer Support Dept

What needs to change to make the company culture better?

Environment Reviews

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What did you like most about the interview process?

Interviews Reviews

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What would you improve about your company's interview process?

Interviews Reviews

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What makes you most happy at work?

Outlook Reviews

I appreciate everyone being flexible, understanding and not being uptight. The relaxed nature of the job is encouraging while simultaneously putting whats important at the forefront and ensuring things get done.

Review from Customer Support Dept

Seeing my close team members progress and have success

Review from Customer Support Dept

Feeling accomplished at the end of the day

Review from Customer Support Dept

What's going wrong and how can it be improved?

Outlook Reviews

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What do you like best about your company?

Outlook Reviews

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What would you most like to see improved at your company?

Outlook Reviews

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