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UPS Claimed Company

UPS has become the world's largest package delivery company and a leading global provider of specialized transportation and logistics services. read more

EMPLOYEE PARTICIPANTS: 7958

TOTAL RATINGS: 67832

CEO: Carol B. Tomé

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eNPS at UPS

UPS' Employee Net Promoter Score (eNPS) is -11, as rated by 6489 employees. Employee Net Promoter Score tracks UPS employees' answers to this question: On a scale from 0-10, how likely are you to recommend working at UPS to a friend? Today, 35% of UPS employees would encourage their friends to become coworkers, whereas 19% are neutral and 46% would not recommend working at UPS to their friends.

Last updated a day ago.

Where This Score Ranks UPS' eNPS

BOTTOM
40%
In the Bottom 40% of 1261 Similar Sized Companies on Comparably
TOP
50%
In the Top 50% of 105 Nearby Companies in Atlanta
5th
5th place versus 5 competitors rated on Comparably

-11

Aug

-10

Sep

-10

Oct

-11

Nov

-11

Dec

-11

Jan

Promoters
Passives
Detractors

Who Ranks UPS' eNPS the Highest?

Department - Business Development 27/100

Department - Finance 23/100

Ethnicity - Asian or Pacific Islander 22/100

Who Ranks UPS' eNPS the Lowest?

Gender - Non-Binary -72/100

Department - IT -46/100

Tenure - Over 10 Years -37/100

UPS eNPS At a Glance

UPS employees are less likely to recommend UPS as a great place to work. The employee Net Promoter Score is a simple way to measure loyalty and an employee's willingness to recommend working at their company to friends.

The Business Development department and the Finance department provided the highest scores when answering the question, “On a scale from 0-10, how likely are you to recommend working at UPS to a friend?” Based on 6489 ratings, UPS ranks 5th place versus its 5 competitors and is right below XPO.

Compared to other companies in Atlanta, UPS falls into the Top 50% of 105 companies. The last rating was provided a day ago.