UPS Claimed Company
UPS has become the world's largest package delivery company and a leading global provider of specialized... read more
EMPLOYEE
PARTICIPANTS
3542
TOTAL
RATINGS
40013
...
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eNPS at UPS

UPS' Employee Net Promoter Score (eNPS) is -5, as rated by 2989 employees. Employee Net Promoter Score tracks UPS employees' answers to this question: On a scale from 0-10, how likely are you to recommend working at UPS to a friend? Today, 37% of UPS employees would encourage their friends to become coworkers, whereas 21% are neutral and 42% would not recommend working at UPS to their friends.

Last updated today.

Where This Score Ranks UPS' eNPS

  • TOP
    50%

    In the Top 50% of 1260 Similar Sized Companies on Comparably

  • TOP
    50%

    In the Top 50% of 105 Nearby Companies in Atlanta

  • 5th

    5th place versus 5 competitors rated on Comparably

-6
Dec
-6
Jan
-6
Feb
-6
Mar
-6
Apr
-5
May
  • Promoters
  • Passives
  • Detractors

Who Ranks UPS' eNPS the Highest?

Department - Customer Success 50/100
Department - Business Development 27/100
Experience - Entry Level 23/100

Who Ranks UPS' eNPS the Lowest?

Gender - Non-Binary -50/100
Department - IT -40/100
Tenure - Over 10 Years -34/100

UPS eNPS At a Glance

UPS employees are less likely to recommend UPS as a great place to work. The employee Net Promoter Score is a simple way to measure loyalty and an employee's willingness to recommend working at their company to friends.

The Customer Success department and the Business Development department provided the highest scores when answering the question, “On a scale from 0-10, how likely are you to recommend working at UPS to a friend?” Based on 2989 ratings, UPS ranks 5th place versus its 5 competitors and is right below DHL.

Compared to other companies in Atlanta, UPS falls into the Top 50% of 105 companies. The last rating was provided today.

UPS' eNPS Trendline

  • UPS-4
  • Other Companies in Atlanta
  • Similar Size on Comparably

UPS' eNPS Rank Against Similar Sized Companies on Comparably

TOP
50%

UPS ranks in the Top 50% of other companies on Comparably with 10,000+ Employees for eNPS Score.

  1. Express Scripts
    -4
  2. Under Armour
    -4
  3. KinderCare Education
    -4
  4. UPS
    -5
  5. Cognizant Technology Solutions
    -5
  6. Sam's Club
    -5
  7. Taco Bell
    -5

UPS' eNPS Rank Against Other Companies Nearby

TOP
50%

UPS ranks in the Top 50% of other companies in Atlanta for eNPS Score.

  1. GMT
    0
  2. Arby's Restaurant
    -2
  3. U.S. Security Associates
    -4
  4. UPS
    -5
  5. Newell Brands
    -5
  6. SunTrust Banks
    -7
  7. NCR Corporation
    -10

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