US Department of Veterans Affairs Admin Assistant Employee Reviews
Briefly describe your overall experience at your company
The fact that I have a good rapport with the patients is a great feeling for me.
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IT COULD BE BETTER, WORK IS BORING, NO PROMOTION OR GROWTH POTENTIAL OR OFFERINGS
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What do you like best about the leadership team?
They need to take the frontline workers more serious when issues arise and not ignore them, which is usually the case. That leads to a hostile work environment when we try to report it, we get the back lash.
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The CEO is wonderful, although she is new. She seems fair and worker friendly.
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Caring, concerned and encouraging leadership.
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They tended to stay out of the way. You NEVER saw them unless you were part of that circle
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They care about our patients, but also the employees.
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What does the leadership team need to get better at?
Communication with employees, open to new fresh ideas, reinforcing positive interaction with customers, treating customers with dignity.
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Leadership is out of touch with what the employees have to deal with and what the actual jobs entail.
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their communication skills need to improve
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Communication and holding people accountable.
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What is the best part about your compensation package?
The retirement and the paid leave
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paid time off and sick leave
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Good health benefits and 401K.
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Health insurance and retirement benefits are comprehensive.
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MATCHING CONTRIBUTIONS AND HEALTH BENEFITS ARE FAIR
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Why do you feel undervalued and what would make you feel better about your compensation?
It seems that when you work hard, your punctual and respectful that it goes unnoticed but bad behavior is rewarded.
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We are paid far below the cost of living
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What are some of the best things about your team?
There are not many, we need more veteran workers. There are not enough VETERAN workers in the VA>
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They are always their when you need something and always looking to assist you, just a nice group of people to work with and make going to work enjoyable. Definitely a family atmosphere.
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Caring, focused and willing to help each other out.
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We work together to help veterans
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hard working, loyal, caring, helpful
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What do your coworkers need to improve and how could you work together better?
Everyone should be a team player.
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COMMUNICATION, HONESTY, SENSE OF DUTY
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We need to come together to ignite positive change in the leadership (managers) not only for a better work environment for us but our customers.
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Way to much to type. Typical government building.
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Maybe less joking around would enable better working conditions.
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What is most positive about the culture and environment at your company?
I enjoy working the patients.
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Everyone is individually positive and smart.
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It has racial and gender diversity.
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Everyone is really friendly and jovial
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Our section works well together and we rspect each other.
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What needs to change to make the company culture better?
Where I work the supervisor needs to become a better leader for her people and be so confrontational.
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More praise and less criticism
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BETTER LEADERSHIP, HONEST AND REALISTIC LEADERSHIP
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More support from management to raise morale
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We need to be more mindfull of employee strengths and weaknesses
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What did you like most about the interview process?
The fact that my facility director was on the panel
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It was fair like most interviews.
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Everyone was as very welcoming
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It's a very structured process. You have to be comfortable with the meeting and answer honestly.
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ON TIME, QUICK AND TO THE POINT
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What would you improve about your company's interview process?
Maybe a bit friendly when greeting.
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What makes you most happy at work?
Dealing with patients on a daily basis
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Being around my coworkers and the patients.
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I get to serve Veterans and work claims for their disability benefits.
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DOING CONSTRUCTIVE WORK AND FEELING PART OF A TEAM
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When I get to leave work, and the customers because I am a veteran myself. I enjoy making a difference in their lives.
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What's going wrong and how can it be improved?
Communication. Being more open with coworkers.
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Ehh. The new climate is making it difficult to enjoy what we do
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Useless employees are never fired or reprimanded. We have a negative public image, though we are actually forward thinking
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Better support from management to help with morale
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What do you like best about your company?
Services provided to Veterans of all Services
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What would you most like to see improved at your company?
Accountability of personnel and leadership
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