
Listening. They need to listen to employee and customer complaints. This is how you get better.
Getting to work with people I like and who can also do their job without being told a thousand times
I work on the front end. My fellow cashiers are great. The csm’s have gotten better. One was fired, and should have been a long time ago, he made one phone call and he was back again. If they had just asked what kind of supervisor he was anyone could have told them he needed to go.