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It's not terrible, it's a job. At least you get a good laugh with coworkers over some customers
What does the leadership team need to get better at?
they could stand to listen to employees more often over customers
What's going wrong and how can it be improved?
I really don't think you can improve customers' attitudes and rude behavior, but you can improve mgmt's response
What are some of the best things about your team?
we're all just trying to get through the day, so we understand each other and help each other out whenever possible
Why do you feel undervalued and what would make you feel better about your compensation?
For a minimum wage job, they always paid above the minimum wage to start, and they gave (albeit small) raises often
What needs to change to make the company culture better?
customers are a nightmare, and everyone has something to complain about, and management rarely stands up to customers for their employees
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