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Started off great but the culture went downhill when the ceo changed. They elevated to a position overseeing the Canadian market and continued to influence in a negative way. That person was found to have bullied executives and the law penalized them accordingly, but that culture remains.
What does the leadership team need to get better at?
Listen to your teams on the front lines, don’t dismiss everything th
What needs to change to make the company culture better?
Spend money to make money. Increase wage budgets to align with increasing minimum wages
What would you improve about your company's interview process?
Hire the best person for the job rather than hiring to fill a quota.
What's going wrong and how can it be improved?
Tying associate bonuses to customer satisfaction but limiting those bonuses to long term associates, meaning all new hires don’t care as it will not impact t
Why do you feel undervalued and what would make you feel better about your compensation?
Bullies in leadership positions who skirt the line of legality to get their way. Demanding results and never saying thank you or offering appreciation, or capitalizing on a learning opportunity to help someone develop
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