Waste Connections Customer Support Department Employee Reviews
Briefly describe your overall experience at your company
I love my job and what i do. Extremely grateful to be back in my position.
Review from Customer Support Dept
I love working for this company and especially the people at this site
Review from Customer Support Dept
I think it's a good company to work for due to the benefits and my supervisor not so much the pay
Review from Customer Support Dept
So far, I love everything about it and look forward to advancing within the company in the future.
Review from Customer Support Dept
Review from Customer Support Dept
What do you like best about the leadership team?
EVERYONE HAS WELCOMED ME BACK WITH OPEN ARMS.
Review from Customer Support Dept
They listen to concerns and questions fully and never hesitate to help
Review from Customer Support Dept
They treat you like a human
Review from Customer Support Dept
I know I can go to them with any issues most of the time
Review from Customer Support Dept
everyone is friendly and helpful
Review from Customer Support Dept
What does the leadership team need to get better at?
They need to better understand my needs an an employee and person
Review from Customer Support Dept
Our culture is one of caring and that starts with each individual employee. Please talk with your local manager and share your needs. You are a valued part of the team. Thank you for your honest review.
They need to get better at touching base with each team member. There is a lot of favoritism with the management team.
Review from Customer Support Dept
Thank you for your review. Please talk with your local managers to discuss your concerns. We appreciate you as a teammate and the work that you do each day for our customers.
Stop forcing in office days, Covid is still here and it's getting worse.
Review from Customer Support Dept
What is the best part about your compensation package?
THE VACATION TIME THATS PROVIDED
Review from Customer Support Dept
It covered my whole delivery which was great when I had my son 4 months ago. The maternity leave is also great
Review from Customer Support Dept
Knowing if I get sick I am covered.
Review from Customer Support Dept
Lyra counseling program- Life saver
Review from Customer Support Dept
Our insurance is pretty great compare to others. I would say it could always be better but I know that it is more affordable then a lot of other places and has been a true asset to my family.
Review from Customer Support Dept
Why do you feel undervalued and what would make you feel better about your compensation?
The pay/raises are way to low for all the years I've been here
Review from Customer Support Dept
it is not a living wage, I have to work a second job
Review from Customer Support Dept
i feel like the pay she be a lot more. we are not just csr. we do collections data entry, dispatch and sales. i feel like we deserve more higher pay. we deserve sick time and have at least 3 mental health days.
Review from Customer Support Dept
Thank you for your review and for taking care of our customers and juggling many tasks during the day. Please talk with your local manager to address your concerns as all employees are encouraged to use at least 40 hours of PTO on a continuous basis
general pay rate is not enough for job requirements
Review from Customer Support Dept
Thank you for taking the time to leave this review. We don't want our employees to feel undervalued as we know you work hard. We would encourage you to talk with your local manager or HR manager to discuss your concerns so that we can address them.
better pay would be nice
Review from Customer Support Dept
Thank you for your feedback and for being part of the Waste Connections team! We would like to encourage you to talk with your local manager or division leader about your compensation. We welcome & appreciate the opportunity to discuss your concern.
What are some of the best things about your team?
We all work together as a team through the good and bad times.
Review from Customer Support Dept
We are always able to joke and laugh together and they are genuinely my best friends
Review from Customer Support Dept
We all work together as a team
Review from Customer Support Dept
They are friendly and helpful
Review from Customer Support Dept
Family is everything, I love my team.
Review from Customer Support Dept
What do your coworkers need to improve and how could you work together better?
TOO MUCH DRAMA AND GOSSIP
Review from Customer Support Dept
involve everyone together as a team and present themselves more professional for the company
Review from Customer Support Dept
not be so clickie, include everyone
Review from Customer Support Dept
At Waste Connections we want our work environments to be inclusive. We have an open-door policy and would ask that you talk with your local manager or HR manager. You are an important part of our company and we want to listen.
My coworkers talk about a lot of personal information that I am not interested in hearing about. the management team encourages this behavior and joins in the conversations I feel very uncomfortable.
Review from Customer Support Dept
We desire a positive work environment and want to encourage you to discuss your observations with your local manager and your regional human resource manager. Waste Connections is a great place to work when we all work together.
We don't get to sit and talk with co-workers
Review from Customer Support Dept
What is most positive about the culture and environment at your company?
No one has anything bad to say about any of the other co-workers. Everyone takes responsibility for their own duties, and does them in a timely and fashionable manner.
Review from Customer Support Dept
We all get along and are able to have the hard conversations
Review from Customer Support Dept
I like the laid back environment and not being mico-managed
Review from Customer Support Dept
Love the verity of personalities
Review from Customer Support Dept
The respect that is given is amazing.
Review from Customer Support Dept
What needs to change to make the company culture better?
The company needs to listen to their employees.
Review from Customer Support Dept
Start by supporting your employees instead of tearing them down. We do good work, don't just point out mistakes or problems. Leadership needs to improve their communications skills and learn how to treat their employees as real people, not just a number.
Review from Customer Support Dept
What did you like most about the interview process?
How comfortable I felt talking and answering my questions. It was like I had known them my whole life.
Review from Customer Support Dept
It was easy. Nothing complicated.
Review from Customer Support Dept
What would you improve about your company's interview process?
There aren't any Interviews reviews of Waste Connections yet.
Be the first to contribute a review.
What makes you most happy at work?
Being a part of a team and being treated like family.
Review from Customer Support Dept
My coworkers and doing the job I love to do
Review from Customer Support Dept
Knowing my job and what do do
Review from Customer Support Dept
Co-workers and friendly customers make my day the best
Review from Customer Support Dept
I am happy with the positive environment
Review from Customer Support Dept
What's going wrong and how can it be improved?
parking is always an issue, every day. If I can work from home one day, I can work from home all days.
Review from Customer Support Dept
not real sure there is much you can do to improve, there is always gonna be mad customers, nobody looks forward to that. Was easier to handle working remotely, quieter and more comfortable environment
Review from Customer Support Dept
Each employee needs to be treated like an individual person.
Review from Customer Support Dept
Stop forcing OT and pay your call center reps more.
Review from Customer Support Dept
So much wrong and it would take very little to make improvments. Start by listening not just talking over every one. That is a start.
Review from Customer Support Dept
What do you like best about your company?
There aren't any Outlook reviews of Waste Connections yet.
Be the first to contribute a review.
What would you most like to see improved at your company?
There aren't any Outlook reviews of Waste Connections yet.
Be the first to contribute a review.