Waste Management Customer Support Department Employee Reviews | Comparably
Waste Management Claimed Company
WM is North America's leading provider of integrated environmental solutions. We partner with our customers and communities to manage and reduce waste from collection to disposal while recovering valuable resources and creating clean, renewable energy. We are on a quest for environmental performance, a mission to maximize resource value, while minimizing – and even eliminating – environmental impact so that both our economy and our environment can thrive. WM tailors its services to meet the needs of each customer group and to ensure consistent, superior service at the local level. Headquartered in Houston, the company serves nearly 20 million municipal, commercial, industrial, and residential customers through a network of 367 collection operations, 355 transfer stations, 273 active landfill disposal sites, 16 waste-to-energy plants, 104 recycling plants, and 111 beneficial-use landfill gas projects. read more
EMPLOYEE
PARTICIPANTS
925
TOTAL
RATINGS
6576
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Waste Management Customer Support Department Employee Reviews

Briefly describe your overall experience at your company

Great company to work for

Review from Customer Support Dept

What do you like best about the leadership team?

Leadership Reviews

They give a task and let you complete

Review from Customer Support Dept

They seem to listen and care.

Review from Customer Support Dept

More training and team player

Review from Customer Support Dept

What does the leadership team need to get better at?

Leadership Reviews

There aren't any Leadership reviews of Waste Management yet.
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What is the best part about your compensation package?

Compensation Reviews

No best part it's equal around the board

Review from Customer Support Dept

Why do you feel undervalued and what would make you feel better about your compensation?

Compensation Reviews

Pay should be the same as competitor call centers.

Review from Customer Support Dept

What are some of the best things about your team?

Team Reviews

We stick together most of the time

Review from Customer Support Dept

What do your coworkers need to improve and how could you work together better?

Team Reviews

Better personality and helpful in anyway

Review from Customer Support Dept

What is most positive about the culture and environment at your company?

Environment Reviews

There aren't any Environment reviews of Waste Management yet.
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What needs to change to make the company culture better?

Environment Reviews

Waste management listen to everything

Review from Customer Support Dept

Get rid of toxic people at work who talk unconstructive negative things about the company and other employees.

Review from Customer Support Dept

Having more training and respect of others

Review from Customer Support Dept

What did you like most about the interview process?

Interviews Reviews

Never interviewed they strong armed and just took over

Review from Customer Support Dept

Communication and follow up on the process

Review from Customer Support Dept

What would you improve about your company's interview process?

Interviews Reviews

There aren't any Interviews reviews of Waste Management yet.
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What makes you most happy at work?

Outlook Reviews

Doing my job and helping others

Review from Customer Support Dept

What's going wrong and how can it be improved?

Outlook Reviews

Listen to people and ask them

Review from Customer Support Dept

Top Management should encourage more of an open door policy where employees may approach anyone in leadership to express their concerns without fear of retaliation or negative consequences.

Review from Customer Support Dept

What do you like best about your company?

Outlook Reviews

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What would you most like to see improved at your company?

Outlook Reviews

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