WellCare Customer Support Department Employee Reviews
Briefly describe your overall experience at your company
it is a nice company and i think to so that i try to work hard and to help people around the world
Review from Customer Support Dept
What do you like best about the leadership team?
i like to help people and this is why i choose this job and its a nice leadership team!
Review from Customer Support Dept
What does the leadership team need to get better at?
Communication, transparency, inclusion. We need to know if our jobs are safe during the merger.
Review from Customer Support Dept
What is the best part about your compensation package?
the phone calls are my favorite part i get to help people and it feels like am a hero
Review from Customer Support Dept
Why do you feel undervalued and what would make you feel better about your compensation?
These companies are always in smaller town for call center work. Why it is the most paying jobs in that town if you move to another town and do the same work you could get paid double while working for another company. There is a handbook for our rules for the company but never followed
Review from Customer Support Dept
What are some of the best things about your team?
we get to help people and to make them our business
Review from Customer Support Dept
What do your coworkers need to improve and how could you work together better?
They are all burned out and uncertain of our future.
Review from Customer Support Dept
What is most positive about the culture and environment at your company?
that we get to help people and to Assamese them
Review from Customer Support Dept
What needs to change to make the company culture better?
TELL US WHAT'S HAPPENING WITH OUR JOBS
Review from Customer Support Dept
What did you like most about the interview process?
ti make new ideas and not to stick the ones i know and to to think positive
Review from Customer Support Dept
What would you improve about your company's interview process?
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What makes you most happy at work?
the phone callsare the best part of it it helps me to save people time and sometime's i get prank call's
Review from Customer Support Dept
What's going wrong and how can it be improved?
I need certainty, I need my good health insurance back.
Review from Customer Support Dept
What do you like best about your company?
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What would you most like to see improved at your company?
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