
We are expanding to have the coverage needed to properly perform to the KPOs
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I like how my manager allows for me to undertake new projects which expose me to learning new skills & work with new teams in the business
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We have the ability to freely be ourselves without judgement. This is one of a few roles I have had where I can be authentically myself and my manager not only accepts this, but makes me feel important and valued because of it.
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I feel my role has massive responsibilities and our KPO's are not reflective of or skills or roles within the company. I also think we are continuously overlooked as a department by the greater business when the customer base often refers to us as one of the biggest assets
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The work that occurs outside of my role, when I am drawn into new projects and opportunities. My role can be very repetitive and there are parts of it that I do not enjoy at all, so having the chance to do something new and impactful is a good balance.
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