
Responsiveness and competence, realistic, work life balance
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Patience, realistic about what can be acheived, candor
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regular comms, All-Hands is very good
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Ability to work from home
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Customer focus and doing what's right for the customer
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Continued improvement, upgrading colleagues so we get best practices from new folks
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People deal with reality and truths and try to fix problems rather than spend time blaming others.
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