Salesforce Customer Support Department Employee Reviews
Briefly describe your overall experience at your company
Review from Customer Support Dept
Review from Customer Support Dept
Review from Customer Support Dept
Review from Customer Support Dept
What do you like best about the leadership team?
They are here and have been in place for a while
Review from Customer Support Dept
They set clear vision and goals. Have values that they expect everyone to adhere to.
Review from Customer Support Dept
I appreciate the support from my manager, but sometimes the guidance provided is not clear.
Review from Customer Support Dept
Global collaboration and clear messaging regarding staffing and growth.
Review from Customer Support Dept
the transparency and communication they demonstrate
Review from Customer Support Dept
What does the leadership team need to get better at?
Show that just arbitrarily drowning on about proficiency and productivity is overall detrimental if it lacks substance and or imagination.
Review from Customer Support Dept
What is the best part about your compensation package?
Everything seems covered. I don't worry about medical or other issues. I'm able to take care of myself and my family because I know SF has provided us great benefits that will cover us.
Review from Customer Support Dept
The funds allocated for education and the reimbursement for certifications.
Review from Customer Support Dept
a fair salary and unlimited PTO
Review from Customer Support Dept
Medical benefits are the best I have ever seen
Review from Customer Support Dept
Maternity, health coverage, vacation time
Review from Customer Support Dept
Why do you feel undervalued and what would make you feel better about your compensation?
Stock options for all EAs
Review from Customer Support Dept
The inability to promote resources yet expect that everyone perform at a level above their current grade is diplorable. If there is a promotional freeze and the demand for everyone to perform above grade then the performance regardless of how it compares to others should have aligned compensatio
Review from Customer Support Dept
pay is low for my position
Review from Customer Support Dept
I feel extremely expendable to the suits way up at the top which hinders my overall growth as a worker as well as my mental state. I feel this is due to a slew of preexisting issues and pressure on an underperforming location.
Review from Customer Support Dept
The position is more entry-level and there is nowhere to develop new skills
Review from Customer Support Dept
What are some of the best things about your team?
They have held it together in really tough times and though remote they really try to connect
Review from Customer Support Dept
Fast, friendly, fun! It's a great environment to work in.
Review from Customer Support Dept
the are all eager to serve our customers
Review from Customer Support Dept
their willingness to help and freely sharing what they know
Review from Customer Support Dept
We are collaborative and use our own products because we believe in them
Review from Customer Support Dept
What do your coworkers need to improve and how could you work together better?
I believe that my co-workers would benefit from enhancing their social skills, being more open to collaborating with colleagues from diverse cultural backgrounds, and showing greater empathy towards others.
Review from Customer Support Dept
What is most positive about the culture and environment at your company?
Values and vision that are clear. We hire great people
Review from Customer Support Dept
I appreciate this opportunity because it allows me to interact with individuals from various cultural backgrounds and gain insights into their experiences.
Review from Customer Support Dept
Employees are all eager to do what it takes to become the best version of themselves and to help the company grow
Review from Customer Support Dept
everyone is extremely welcoming and willing to give you their time
Review from Customer Support Dept
We are a very large company but we also have our teams and project teams so we are not lost in it all.
Review from Customer Support Dept
What needs to change to make the company culture better?
Stop defining return to office for teams that are almost entirely remote
Review from Customer Support Dept
I wouldn't know but I haven't lost hope.
Review from Customer Support Dept
What did you like most about the interview process?
It was very interactive, I got the chance to explain my skills and how they would make an impact at Salesforce.
Review from Customer Support Dept
for me it was very quick. I think it's a lot harder now
Review from Customer Support Dept
my process went very quickly but i understand that's not always the case
Review from Customer Support Dept
What would you improve about your company's interview process?
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What makes you most happy at work?
The people and getting stuff done for others
Review from Customer Support Dept
I enjoy what I do and working remotely has made all the difference in feeling like I have a good work/life balance.
Review from Customer Support Dept
Seeing my team members grow.
Review from Customer Support Dept
meaningful work and partnering with clients. solving problems together and demonstrating the value we bring
Review from Customer Support Dept
I love what I do and getting paid to do it with people I trust to show customers real change; it's the dream.
Review from Customer Support Dept
What's going wrong and how can it be improved?
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What do you like best about your company?
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What would you most like to see improved at your company?
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