The big box bleed. Sell what Sears is noted for, Tools, Appliances and Lawn & Garden, Loose the Clothes.
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We should be compensated based on customer sadisfaction and quality of work, not sales. We are repair people not sales people.
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Employees are always treated guilty until proven innocent. Poor techs that sell are praised and good techs with average sales are put down.
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It seams that the last few years we must sacrifice for the good of the Sears. Because of rising health costs I actually make about 20% less
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