BJ's Wholesale Club Operations Department Employee Reviews
Briefly describe your overall experience at your company
Review from Operations Dept
Review from Operations Dept
I find it to be enjoyable working with a good team. The only drawback is we are shorthanded.
Review from Operations Dept
Review from Operations Dept
Understaffed, management are bullies who are abusive to the staff.
Review from Operations Dept
What do you like best about the leadership team?
They offer constructive criticism, and useful suggestions.
Review from Operations Dept
I don't know leadership team
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they are always helpful and friendly
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They do giving out orders to do certain things but always not there when you needed them.
Review from Operations Dept
They are friendly and concerned with the workers
Review from Operations Dept
What does the leadership team need to get better at?
They need to reslize that the word " team" is worthless when used to bully staff. They need to stop giving lip service to corporate feel good words and treat staff as worthwhile, valued members and not as disposable items !
Review from Operations Dept
Communication, engagement with employees, work more on sales floor
Review from Operations Dept
Treating its employees, helping instead of sitting down talking on the phone
Review from Operations Dept
I was hired after I was honest about what would appear in my background check. Other had criminal background that I worked with for the 2 weeks I was there. Then I was never called! And went into my late shift 10pm and told at the door your fired for the background check. Awful.
Review from Operations Dept
Recognizing all employees for the jobs that they do.
Review from Operations Dept
What is the best part about your compensation package?
Weekly pay, decent insurance, bonus if the club does well
Review from Operations Dept
Fine for degree of work
Review from Operations Dept
Love being able to build up vacation hours for time worked. Did't have that for my last job
Review from Operations Dept
The compensation package is sort of fair for employees.
Review from Operations Dept
fair pay for honest work
Review from Operations Dept
Why do you feel undervalued and what would make you feel better about your compensation?
Career ladder and raises. Market Basket gives out bonuses.
Review from Operations Dept
Zero benefits. Lower than cost of living wages, no staff discounts. All that while we are expected to feel " proud to be a part of the BJs team"! Hello! Treat your staff like essential workers, hire more staff and stop expecting us to work overtime to meet the needs of the store on a skeleton crew
Review from Operations Dept
Compensation would be better when HR actually knows how to handle situations that come up with payroll.
Review from Operations Dept
Getting a better raise. Single digit raise is a slap in the face
Review from Operations Dept
BJs doesn’t pay anybody what they should be makin
Review from Operations Dept
What are some of the best things about your team?
They are speedy, dependable and thorough.
Review from Operations Dept
The ones who show up when scheduled are great, the invisible team members the management thinks works as well are not pulling their weight.
Review from Operations Dept
For the ones that actually work, they are the hardest workers! They always have a smile on their face.
Review from Operations Dept
they are always willing to be helpful
Review from Operations Dept
I love the atmospere. A happy place to work and I enjoy coming here
Review from Operations Dept
What do your coworkers need to improve and how could you work together better?
I am working on my own for most of my time
Review from Operations Dept
Coworkers are exhausted from the bullying and lack of adequate staffing. We need more staff. There are no meetings. There should be. There needs to be better access to HR beyond the store level to address the problem managers over their heads. Please ! Do it !
Review from Operations Dept
Coming to work. Doing work when they do come. Working together as a team. Dressing properly
Review from Operations Dept
Stop complaining about the job and stick together to change things for the better
Review from Operations Dept
What is most positive about the culture and environment at your company?
My team has my back
Review from Operations Dept
Most employees are respectful to each other. Most employees understand each other's hardships at work. Most employees "get it". Our supervisors are great, just spread way way too thin!
Review from Operations Dept
Co-workers are pleasant to work with. During the Summer the temperature is too hot. The air conditioner is inadequate at the Danvers location.
Review from Operations Dept
Pleasant work environment and people
Review from Operations Dept
The customers see that we are rushed, overwhelmed and overextended. They appreciate us. Management absolutely does not.
Review from Operations Dept
What needs to change to make the company culture better?
The ones at Home Office making changes and decisions need to actually work in the store to see how their great ideas work or completely fail. They need to be part of the team, not the wizard behind the curtain. They need to see their skeleton crew is quitting and falling apart on many levels.
Review from Operations Dept
Management to pull their act together, HR to stop messing up the schedules, better pay raise to those whom put the effort in.
Review from Operations Dept
Nothing will help my failing company. It will help if they go out of business
Review from Operations Dept
Get rid of the management and hire managers that care about the employees
Review from Operations Dept
What did you like most about the interview process?
When I was hired. The Club Coordinator during that time was very friendly and helpful.
Review from Operations Dept
Quick & easy. Got started working within days of interview. Didn't need a resume of the last 10 years of work.
Review from Operations Dept
Friendly interviewer and the process wasn't daunting.
Review from Operations Dept
Duties were pretty much spelled out
Review from Operations Dept
The online application process takes weeks, managers are frustrated at the slow rate of access to applications and interviews are often done ahead of receiving the online applications. My sense was managers promise anything to get you to start but quickly make excises for failing to honor hiring ag
Review from Operations Dept
What would you improve about your company's interview process?
Drug test need to be enforced
Review from Operations Dept
Higher quality people and people with experience
Review from Operations Dept
What makes you most happy at work?
Building my team to higher standards
Review from Operations Dept
Completing tasks and getting product out.
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Able to work at own pace
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The customers since they appreciate our going the extra mile for them.
Review from Operations Dept
Having a manager I can tell problems to
Review from Operations Dept
What's going wrong and how can it be improved?
More people need to be hired. The management needs to be on the same page with each other when it comes to barking orders. Cannot send one person in 3 different directions to do the jobs of multiple people at the same time. Cannot ROLL THEIR EYES and scoff when they hear one actually took a break
Review from Operations Dept
Better pay, better raises, better treatment of employees whom put the effort in
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It is a miserable environment
Review from Operations Dept
It can improve by giving extra money for doing work hard. We get paid the same with someone who did less in BJ's.
Review from Operations Dept
The managers just make it a miserable place to work. They never have anything nice to say about how you are doing your job. Always something wrong.
Review from Operations Dept
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What would you most like to see improved at your company?
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