
Make it more organized, and make sure people interviewing are actually getting qualified people for the roles they are being recruited for.
The environment lack innovation or thought, and when addressed with a difficult problem as a team digresses into finger pointing. Analysts also handle the majority of client relationships, and management is viewed negatively by clients.
I think it is a larger company issue. The structure makes it difficult to raise concerns. I would say make it feel like you are invested in your employees. I actually love the content of what I work on and my clients - ACN has found a way to be the sole motivation deterrent in my career.