ActiveCampaign Customer Support Department Employee Reviews | Comparably
ActiveCampaign Claimed Company
ActiveCampaign’s category-defining Customer Experience Automation Platform (CXA) helps over 180,000 businesses in 170 countries meaningfully engage with their customers. The platform gives businesses of all sizes access to 820+ pre-built automations that combine transactional email and email marketing, marketing automation, ecommerce marketing, and CRM for powerful segmentation and personalization across social, email, messaging, chat and text. Over 70% of ActiveCampaign’s customers use its 870+ integrations including Microsoft, Shopify, Square, Facebook and Salesforce. ActiveCampaign is one of only 17 products with over 10,000 positive customer reviews on G2.com, also scoring higher in customer satisfaction than any other solution in Marketing Automation, CRM and E-Commerce Personalization and is the Top Rated Email Marketing Software on TrustRadius. Pricing starts at just $9/month. Start a free trial at ActiveCampaign.com. read more
EMPLOYEE
PARTICIPANTS
167
TOTAL
RATINGS
2843
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ActiveCampaign Customer Support Department Employee Reviews

Briefly describe your overall experience at your company

I am pretty satisfied so far with the company

Review from Customer Support Dept

One of the best compared to other companies.

Review from Customer Support Dept

What do you like best about the leadership team?

Leadership Reviews

The CEO is the one that shines for me.

Review from Customer Support Dept

they are very accommodating and understanding. definitely care about your wellbeing as an individual

Review from Customer Support Dept

Genuinely care about the team.

Review from Customer Support Dept

Leadership is focused on keeping customers first and at the same time building a great team to drive the stellar growth

Review from Customer Support Dept

What does the leadership team need to get better at?

Leadership Reviews

There aren't any Leadership reviews of ActiveCampaign yet.
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What is the best part about your compensation package?

Compensation Reviews

Being able to have my wife on the system with me

Review from Customer Support Dept

I really like our benefits

Review from Customer Support Dept

Open PTO and work from home

Review from Customer Support Dept

Quarterly Work From Home Stipend.

Review from Customer Support Dept

Why do you feel undervalued and what would make you feel better about your compensation?

Compensation Reviews

get decent insurance again. cigna is terrible and is basically a paycut because of how much more you have to pay out of pocket.

Review from Customer Support Dept

What are some of the best things about your team?

Team Reviews

The teams best trait is transparency,

Review from Customer Support Dept

everyone is super helpful and really works as a team

Review from Customer Support Dept

Care deeply about our customer's success.

Review from Customer Support Dept

What do your coworkers need to improve and how could you work together better?

Team Reviews

There aren't any Team reviews of ActiveCampaign yet.
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What is most positive about the culture and environment at your company?

Environment Reviews

The want to connect with each other even during a pandemic

Review from Customer Support Dept

Everyone works together and cares about you as an individual

Review from Customer Support Dept

Latitude and autonomy to implement change.

Review from Customer Support Dept

What needs to change to make the company culture better?

Environment Reviews

There aren't any Environment reviews of ActiveCampaign yet.
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What did you like most about the interview process?

Interviews Reviews

I liked that I was able to speak to the COO directly

Review from Customer Support Dept

that I get bonusly points

Review from Customer Support Dept

Open communication with recruiters, always knew next steps and expectations. Moved quickly.

Review from Customer Support Dept

What would you improve about your company's interview process?

Interviews Reviews

There aren't any Interviews reviews of ActiveCampaign yet.
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What makes you most happy at work?

Outlook Reviews

interacting with fellow individual contributors

Review from Customer Support Dept

When I am able to help my team with a particularly hard problem

Review from Customer Support Dept

the competitive nature of my job but also the teamwork

Review from Customer Support Dept

Challenging projects and ability to work cross functionally.

Review from Customer Support Dept

One of the best things about ActiveCampaign is that the team members are willing to come and solve problems without ego and politics

Review from Customer Support Dept

What's going wrong and how can it be improved?

Outlook Reviews

There aren't any Outlook reviews of ActiveCampaign yet.
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What do you like best about your company?

Outlook Reviews

There aren't any Outlook reviews of ActiveCampaign yet.
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What would you most like to see improved at your company?

Outlook Reviews

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