Alorica Senior Marketing Manager Employee Reviews | Comparably
Alorica Claimed Company
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. read more
EMPLOYEE
PARTICIPANTS
3107
TOTAL
RATINGS
28736
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Alorica Senior Marketing Manager Employee Reviews

Briefly describe your overall experience at your company

I love bonusing on all of my calls

Review from Marketing Dept

it is very stress full

Review from Marketing Dept

What do you like best about the leadership team?

Leadership Reviews

Alorica's leadership team comes from diverse backgrounds (many are former clients), bringing fresh perspectives and unique ideas to the business vs. competitors with long-standing execs with only BPO experience.

Review from Marketing Dept

Fosters a culture of inclusivity, diversity, family, doing good

Review from Marketing Dept

Not political, working to improve the company and progressive thinking

Review from Marketing Dept

Confidence smart helping nice caring

Review from Marketing Dept

Really strong at what they do and they truly care about the company and their employees

Review from Marketing Dept

What does the leadership team need to get better at?

Leadership Reviews

They dont care about anyone. cheat the customers

Review from Marketing Dept

What is the best part about your compensation package?

Compensation Reviews

Have received merit increases and bonuses even during years that were more challenging financially -- they've cared for employees.

Review from Marketing Dept

Overall, I think it is fair

Review from Marketing Dept

This it includes not only sick days it includes vacation and holiday pay

Review from Marketing Dept

Why do you feel undervalued and what would make you feel better about your compensation?

Compensation Reviews

They never say anything nice to employees

Review from Marketing Dept

What are some of the best things about your team?

Team Reviews

The team is highly collaborative (even remotely) and leaders encourage creative ideas.

Review from Marketing Dept

innovative, smart, engaging, collaborative and resoureful

Review from Marketing Dept

collaborative and everyone has the best interest of the company at heart

Review from Marketing Dept

What do your coworkers need to improve and how could you work together better?

Team Reviews

everyone is just there for a check

Review from Marketing Dept

What is most positive about the culture and environment at your company?

Environment Reviews

I find my work is very meaningful and I am given the ability to contribute to things that make an immediate impact to the business.

Review from Marketing Dept

it's fun, engaging, inclusive, diverse

Review from Marketing Dept

The company really likes to reward employees and teams who do an outstanding job

Review from Marketing Dept

This is a very mixed race company and there isn't any type of favoritism

Review from Marketing Dept

What needs to change to make the company culture better?

Environment Reviews

managers always talk bad and put you down

Review from Marketing Dept

What did you like most about the interview process?

Interviews Reviews

Ability to meet with key leaders

Review from Marketing Dept

What would you improve about your company's interview process?

Interviews Reviews

There aren't any Interviews reviews of Alorica yet.
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What makes you most happy at work?

Outlook Reviews

I use my creative muscles every day on big ideas, and consistently given the opportunity for collaboration and feedback from leaders.

Review from Marketing Dept

coworkers, the mission, the work, collaboration

Review from Marketing Dept

The people I work alongside

Review from Marketing Dept

Being able to interview the callers and to learn more about the different companys

Review from Marketing Dept

What's going wrong and how can it be improved?

Outlook Reviews

Everything needs to be improved

Review from Marketing Dept

managers need to stop talking behind backs

Review from Marketing Dept

What do you like best about your company?

Outlook Reviews

There aren't any Outlook reviews of Alorica yet.
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What would you most like to see improved at your company?

Outlook Reviews

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