Awardco CS Rep Employee Reviews
Briefly describe your overall experience at your company
Review from Customer Support Dept
Review from Customer Support Dept
Review from Customer Support Dept
Review from Customer Support Dept
What do you like best about the leadership team?
Its a growing company so it's awesome to actually see leadership around office working day to day and taking care of business along side of everyone else!
Review from Customer Support Dept
Incredible place to work. The culture, management, and the company goals are great! They do a great job at making their employees feel valued!
Review from Customer Support Dept
They are always willing to answer with any questions that I have and never hesitate to help in any way they can.
Review from Customer Support Dept
With Awardco growing so fast, the leadership team is filled with many people who were recently promoted and have an extremely good understanding of what it's like to "start from the bottom," which allows them to be great leaders.
Review from Customer Support Dept
Clear communication of expectations and very flexible and understanding.
Review from Customer Support Dept
What does the leadership team need to get better at?
There aren't any Leadership reviews of Awardco yet.
Be the first to contribute a review.
What is the best part about your compensation package?
I feel like I get paid well for the work I am doing and there is always room to move up and be promoted.
Review from Customer Support Dept
Unlimited PTO! Lots of monetary employee recognition.
Review from Customer Support Dept
The paid time off is very generous and they offer paid paternity leave, which can be rare in Utah.
Review from Customer Support Dept
I am grateful for the opportunity to have a flexible work schedule.
Review from Customer Support Dept
The Paid time off is unlimited.
Review from Customer Support Dept
Why do you feel undervalued and what would make you feel better about your compensation?
As a young company that has been scaled through bootstrapping and not VC, Awardco understandably cannot compensate quite as well as other tech companies in the area. However, as the company continues to scale, hopefully the compensation and benefits will improve as well.
Review from Customer Support Dept
There's not an equal pay structure across the same role. New hires can be paid more than those with seniority and proven experience. There's no visibility to bonus when you get them.
Review from Customer Support Dept
I don’t feel like there is no consistency nor transparency. Each employee is told dif
Review from Customer Support Dept
There is a lot of talk about growth in the company, but a lot of pressure to stay in current roles. There are also lots of promises delivered with little to no follow through. Benefits are minimal. There is unlimited PTO, but it is pretty strongly frowned upon to actually utilize this perk.
Review from Customer Support Dept
Awardco does do a great job of making their employees feel valued. Compensation should be increased but they are a young company so they will get there in time.
Review from Customer Support Dept
What are some of the best things about your team?
I love my coworkers, it's always great to be able to communicate with them over Slack even when we're WFH.
Review from Customer Support Dept
The support team is the best because we are willing to help each other, no matter the size of the problem!
Review from Customer Support Dept
Awardco seems to hire great people who are capable and dedicated, and who also are simply just genuinely good people. My team is fun to be around, very helpful, and great at getting things done.
Review from Customer Support Dept
It's always a team effort. Everyone is willing to help solve problems together.
Review from Customer Support Dept
Very helpful and friendly, always available.
Review from Customer Support Dept
What do your coworkers need to improve and how could you work together better?
There aren't any Team reviews of Awardco yet.
Be the first to contribute a review.
What is most positive about the culture and environment at your company?
Being able to see the positivity and gratefulness employee to employee real time on our recognition platform and on Slack
Review from Customer Support Dept
Everyone is always happy and excited to be there, it is easy to tell to tell they are passionate about their work.
Review from Customer Support Dept
Everyone goes out of their way to make sure others are helped, and everyone works together to complete projects.
Review from Customer Support Dept
It's a culture of recognition. Coworkers always notice your hard work and we have lots of fun!
Review from Customer Support Dept
We live by what we preach in terms of employee recognition.
Review from Customer Support Dept
What needs to change to make the company culture better?
There aren't any Environment reviews of Awardco yet.
Be the first to contribute a review.
What did you like most about the interview process?
During COVID, I was able to interview with my now manager over zoom. It was still a nice and inviting experience.
Review from Customer Support Dept
I was able to interview in person and meet the management.
Review from Customer Support Dept
I got to speak directly with future supervisors and coworkers. It was important to everyone that we would be a mutual cultural fit for each other.
Review from Customer Support Dept
The people were very welcoming.
Review from Customer Support Dept
You are interviewed by the heads of the departments that you are applying to.
Review from Customer Support Dept
What would you improve about your company's interview process?
There aren't any Interviews reviews of Awardco yet.
Be the first to contribute a review.
What makes you most happy at work?
Being able to assist clients and their employees receive gifts from their company's safely and efficiently!
Review from Customer Support Dept
My coworkers, they always put a smile on my face and and happy to help when I encounter a problem.
Review from Customer Support Dept
When I can manage my workload and not get overwhelmed.
Review from Customer Support Dept
It's constantly varied. Work is never tedious. Both coworkers and clients notice the contribution you make.
Review from Customer Support Dept
I love the environment and the collaboration.
Review from Customer Support Dept
What's going wrong and how can it be improved?
There aren't any Outlook reviews of Awardco yet.
Be the first to contribute a review.
What do you like best about your company?
I love the work that we do and the people that work here!
Review from Customer Support Dept
What would you most like to see improved at your company?
I think the benefits/pay could increase to be a bit more fair.
Review from Customer Support Dept