BB&T Corporation Customer Support Department Employee Reviews
Briefly describe your overall experience at your company
Review from Customer Support Dept
Review from Customer Support Dept
What do you like best about the leadership team?
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What does the leadership team need to get better at?
Be more caring towards employees.
Review from Customer Support Dept
Treat all people with respect, not just your favorites.
Review from Customer Support Dept
What is the best part about your compensation package?
Benefits and vacation pay and 401K
Review from Customer Support Dept
I pay nothing for my health insurance as long as I enroll in Lifeforce and keep relatively healthy
Review from Customer Support Dept
We get bonuses every month depending on performance
Review from Customer Support Dept
Why do you feel undervalued and what would make you feel better about your compensation?
In my department, we are required to support the entire branch network; therefore, we have the knowledge of numerous job descriptions, yet we are not compensated fairly for the ability to perform different jobs plus our own
Review from Customer Support Dept
What are some of the best things about your team?
Helpful and care about one another
Review from Customer Support Dept
I enjoy my manager and my coworkers, they make my job more enjoyable.
Review from Customer Support Dept
What do your coworkers need to improve and how could you work together better?
The environment shouldn’t be employees against management
Review from Customer Support Dept
Regular employees need to realize they are not in charge.
Review from Customer Support Dept
What is most positive about the culture and environment at your company?
Some of the people that I work with
Review from Customer Support Dept
What needs to change to make the company culture better?
Supervisors seem to look for petty “growth opportunities”. They need to grow up
Review from Customer Support Dept
My supervisors boss makes the environment very tense. If she doesn’t like you, you know it.
Review from Customer Support Dept
What did you like most about the interview process?
I liked the two young ladies that interviewed me
Review from Customer Support Dept
What would you improve about your company's interview process?
Stop the “fishing” for perceived flaws in a potential employee
Review from Customer Support Dept
What makes you most happy at work?
Most of my coworkers and my immediate supervisor are like my family
Review from Customer Support Dept
What's going wrong and how can it be improved?
Management only cares about upselling and not the client as a whole
Review from Customer Support Dept
Supervisors should be held accountable for the interactions between the employees.
Review from Customer Support Dept
What do you like best about your company?
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What would you most like to see improved at your company?
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