Best Western Customer Success Department Employee Reviews
Briefly describe your overall experience at your company
Review from Customer Success Dept
What do you like best about the leadership team?
They are always available and their policy is happy employees means happy guests.
Review from Customer Success Dept
What does the leadership team need to get better at?
Not favorting or picking better people
Review from Customer Success Dept
They have no leader to lead them.
Review from Customer Success Dept
If I ever need to miss work I get punished for it. They cut my hours because the housekeeping manager gets mad that I needed a day off because I was sick. It's consistent every time I need to take a day off.
Review from Customer Success Dept
What is the best part about your compensation package?
Never got one given to me
Review from Customer Success Dept
Why do you feel undervalued and what would make you feel better about your compensation?
we currently do not have any health benefits
Review from Customer Success Dept
Other emploees are favorited and the hours are unjustiley changed due to favortism
Review from Customer Success Dept
Pregnancy accommodations. They don't even allow for a lunch break
Review from Customer Success Dept
To be offered benefits at the company
Review from Customer Success Dept
What are some of the best things about your team?
We work great together to get things done
Review from Customer Success Dept
We genuinely care about each other and everyone is always willing to jump in and help another employee if needed
Review from Customer Success Dept
The people I work with are great. Management is horrible
Review from Customer Success Dept
What do your coworkers need to improve and how could you work together better?
Having on time coworkers at least
Review from Customer Success Dept
They argue on front of guests about money tables life always on their.phones. very lazy
Review from Customer Success Dept
Actually showing up to work when they are supposed to.
Review from Customer Success Dept
What is most positive about the culture and environment at your company?
The guests and groups that use the conference rooms
Review from Customer Success Dept
Honestly there is not much positive about working at this place. I wish there was something better to say about that.
Review from Customer Success Dept
What needs to change to make the company culture better?
Havijg coworkers that arent verbally abusive i have video abusive and them being on time
Review from Customer Success Dept
Management needs re trained fully
Review from Customer Success Dept
What did you like most about the interview process?
Honesty and mutual respect i felt
Review from Customer Success Dept
What would you improve about your company's interview process?
I was hired without an interview they dont care.
Review from Customer Success Dept
What makes you most happy at work?
That the tone is at a nice level and happy and not angry.
Review from Customer Success Dept
Serving hockey clubs amd poker tournaments
Review from Customer Success Dept
When I get to work alone. It makes my day much easier when I'm working by myself.
Review from Customer Success Dept
What's going wrong and how can it be improved?
Customer service at the bare minium
Review from Customer Success Dept
What do you like best about your company?
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What would you most like to see improved at your company?
Teamwork timing and fairness of management
Review from Customer Success Dept